Franchising offers career options beyond franchisee investments. Franchise system head offices require skilled and knowledgeable employees in a variety of roles to support the system’s franchisees and its general business processes. Franchise and corporate locations require a range of staff from managers to front-line staff.
While every franchise system is set up differently, below is some general information about common career opportunities organized by departments at a franchisor head office. These are only a few of the careers available in franchising. In a small franchise system, one person could perform several functions from different areas. Larger franchise companies have multiple levels within departments, such as Co-ordinators and Clerks to Senior Directors, Vice Presidents, Senior Vice Presidents, and Executive Vice Presidents. The Chief Operating Officer (C.O.O.), President, Chief Financial Officer (C.F.O.), and Chief Executive Officer (C.E.O.) positions are the most senior, and those within these roles manage and oversee the entire business.
Each franchisor creates positions within their company based upon the needs of their business. As companies continue to change, the franchise industry changes, and with that evolution comes new and exciting career opportunities.