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CFA Recognition Awards

The Canadian Franchise Association (CFA) is pleased to announce the winners of the 2019 Recognition Awards!

Honouring individuals and CFA member companies for their outstanding achievements, philanthropic endeavours, and contributions to the Canadian franchise community, these awards showcase those committed to enhancing franchising in Canada by Growing Together™.

With the addition of the new Distinguished Franchise Support Services/Supplier Award, a total of six Recognition Awards will be handed out at the Awards Gala Presentation Dinner on Monday, April 8, during the 28th annual CFA National Convention in Niagara Falls, Ontario.

Learn more about the winners below and register today for the CFA National Convention, April 7-9!


CFA Hall of Fame Award

Recipient: Choice Hotels

For 25 years, Choice Hotels Canada has been one of the highest occupied franchised accommodation chains in Canada, with over 5 million guests staying at one of its 325 locations each year. Located in all provinces and over 80% of Canada’s largest communities, Choice Hotels is undoubtedly a valued asset for millions of Canadians, in large part because of its franchisees.100% franchise owned and operated, guests can expect great service, quality accommodation, and a consistent customer experience at any of the properties in Canada, as well as 6,900 Choice hotels in more than 40 countries. With some of the best known hotel brands in the nation, Choice Hotels Canada has left an indelible mark on the Canadian franchising industry.


CFA Volunteer Leadership Excellence Award

Recipient: Tony O’Brien, TruShield Insurance

Since 2014, Tony O’Brien has been the Executive Vice President of TruShield Insurance, a role that is focused on developing insurance solutions that effectively allow Canadian entrepreneurs and small businesses to be successful and minimize risk. He is also the Chair of the Canadian Franchise Association’s Franchise Support Services and Supplier Committee. For years, Tony has dedicated his time and resources to advancing the franchising community. In fact, Tony has played a key role in numerous CFA events. He’s also responsible for helping a range of professionals in the franchising industry, offering the best learning and training when possible. His deep involvement and continuous support of the franchise community has helped shape the CFA, and the franchising community at large.


CFA Outstanding Corporate Citizen Award

Recipient: Pacini

Pacini doesn’t just serve delectable Italian cuisine. For more than 30 years, this restaurant has served people. Operating under the belief in the collective power of individuals to make a difference in the community, Pacini developed a program called “Pour l’amour des gens” which means “For the love of the people.” Today, Pour l’amour des gens supports 25 organizations and has raised nearly $350,000 to benefit various initiatives. Through its commitment to prioritizing people, Pacini is doing more than just feeding mouths. Pacini is feeding the hearts, minds and souls of people across the country.



Diversity and Inclusion Champion Award

Recipient: Inspiration Learning Center

One of the largest and fastest-growing tutoring centers in the Greater Toronto Area, Inspiration Learning Center, Tutoring and Private School is led by Director and Founder, Angel Kuang. A first-generation immigrant, Kuang is a fully-qualified educator who has fused both her Canadian and Chinese teaching experiences to not only help hundreds of students in diverse communities reach their full potential, but help entrepreneurs of all backgrounds (10 out of her 14 franchisees are women), who are passionate about education, achieve their dreams of success through franchising.


CFA Distinguished Franchise Support Services/ Supplier Award

Recipient: Reshift Media

The CFA’s ability to provide franchisors and franchisees premium educational and lead generation resources and support would not have been possible without Reshift Media’s outstanding contributions. For nearly seven years, this Canadian-based digital marketing company has worked closely with the CFA team to search optimize, redesign and market the CFA’s websites. Reshift is also an active member of the franchise community. You will often see the Reshift team at CFA events and they are very open about sharing their learnings and best practices with hundreds of other franchisors, franchisees and suppliers. For all these reasons, Reshift Media is recognized with our first-ever Distinguished Franchise Support Services/Supplier Award.


Lifetime Achievement Award

Recipient: Ronald Joyce

Ron Joyce was the iconic Canadian entrepreneur who, in 1964, invested in the first Tim Hortons donut shop in Hamilton, Ontario and then grew the business into one of the most successful food service chains in the world. Soon after the passing of his business partner, Tim Horton, Ron Joyce founded the Tim Horton Children’s Foundation to support disadvantaged children and youth. After selling his ownership of the company, he continued to personally support the well-being of children through his own foundation, The Joyce Family Foundation, which focuses on providing bursary funds to students looking to pursue a post-secondary education. Father, business owner and friend, Joyce’s spirit of generosity and unforgettable legacy will live on in the franchising community.

The CFA Recognition Awards recognize outstanding achievements and contributions made to the Canadian franchise community in various ways. Franchised business represents a significant portion of the Canadian economy that embodies and promotes a strong entrepreneurial spirit and work ethic.

The six awards highlight and focus on specific areas within the franchise business model:

  • Hall of Fame
  • Outstanding Corporate Citizen
  • Diversity & Inclusion Champion
  • Volunteer Leadership Excellence
  • Lifetime Achievement
  • Distinguished Franchise Support Service/Supplier

More information about each award can be found in the next tab.

For more information, please contact Alexandra Mann, Coordinator, Member Engagement & Operations at

Hall of Fame Award (available to Franchise Systems only):
Presented in recognition of outstanding performance over a significant length of time. Systems that receive this award will generally have a high brand recognition either regionally or nationally and are recognized for their solid business performance.

Outstanding Corporate Citizen Award (available to Franchise Systems only):
Given to a franchise that has exhibited genuine and ongoing philanthropic concern for a community or social service group(s). This is illustrated through their dedicated continued financial support and the impact both upon those served in the community and within the corporate culture of the franchise system.

Lifetime Achievement Award (available to both Franchise System and Franchise Supplier Professionals):
Recognizes exceptional achievement and contribution to the Canadian franchise industry and the community at large through demonstrated excellence throughout one’s lifetime and career in franchising.

Volunteer Leadership Excellence Award (available to Franchise System and Franchise Supplier Professionals):
Given to an individual who exemplifies the spirit of franchising through their volunteer activities and work as an ambassador for franchising and the Canadian Franchise Association.

Diversity & Inclusion Champion Award (available to Franchise Systems only):
Recognizes a company or individual for extraordinary leadership and contribution towards improving and promoting diversity and inclusion within their workplace and the franchise community in Canada.

Distinguished Franchise Support Service/Supplier  (available to Franchise Supplier Professionals and Organizations):
Recognizes a person or company for their efforts and contributions in supporting the franchise industry and the Canadian Franchise Association at large.

Each year, submissions are solicited from CFA members across Canada and winners are selected by the committee based on merit. For each award, consideration is given to a range of factors which include:

  • Achievement of the objectives being recognized
  • Participation in and support of CFA, its Purpose and Mission
  • Information provided in the submission.

Brands/individuals can only win once in each category and can submit multiple nominations for each category that they have not previously won in.

For more information, contact Alexandra Mann, Coordinator, Member Engagement & Operations at

Hall Of Fame Award

2018 - Kumon
2017 – CARA Operations Ltd.
2016 – Charlwood Pacific Group
2015 – Pizza Pizza
2014 – Booster Juice
2013 – Dairy Queen Canada
2012 – White Spot Restaurants
2011 – Second Cup
2010 – Expedia CruiseShipCenters
2009 – A&W Food Services of Canada
2008 – Tim Hortons
2007 – M&M Meat Shops
2006 – No Award Given
2005 – Cora’s Breakfast and Lunch
2004 – No Award Given
2003 – Boston Pizza International
2002 – McDonald’s Restaurants of Canada
2001 – No Award Given
2000 – Kwik Kopy Printing Canada
1999 – Tim Hortons
1998 – Algonquin Travel
1997 – Comac Food Group
1996 – Mr. Lube
1995 – M&M Meat Shops
1994 – Color Your World
1993 – First Choice Haircutters
1992 – Country Style Donuts CSD
1991 – McDonald’s Restaurants of Canada
1990 – Mr. Submarine Limited
1989 – Kentucky Fried Chicken Canada
1988 – Shoppers Drug Mart
1987 – The LIV Group

Lifetime Achievement Award*

2018 - Randy Moore, Mister Transmission
2017 – George A. Cohon, Mc Donald’s Restaurants of Canada
2016 – Gordon Reid, Giant Tiger Stores Limited
2015 – Ralph Chiodo, Active Green + Ross
2014 – John Woodburn, CJ Woodburn & Associates
2013 – Cora Tsouflidou, Cora Breakfast & Lunch
2012 – George Melville & Jim Treliving, Boston Pizza International
2011 – Mac Voisin, M&M Meat Shops
2010 – Edward (Ned) Levitt, Aird & Berlis LLP
2009 – Frank Zaid, Osler Hoskin & Harcourt LLP
2008 – Louie Mele, McDonald’s Restaurants of Canada

*Recipient companies are listed as at time of award presentation

Outstanding Corporate Citizenship Award

2018 - BioPed Footcare
2017 – Dairy Queen Canada
2016 – Home Instead Senior Care, Canadian Tire
2015 – Royal LePage
2014 – A&W Food Services of Canada Inc., CARSTAR Automotive Canada Inc.
2013 – COBS Bread
2011 – Tim Hortons (TDL Corporation)
2010 – 4Refuel
2009 – White Spot Restaurants Ltd.
2008 – Home-Alyze, Joey’s Only Seafood Restaurants
2007 – Boston Pizza International
2006 – St. Louis Bar & Grill
2005 – M&M Meat Shops
2004 – No Award Given
2003 – McDonald’s Restaurants Canada, Ricky’s Family Restaurants, Humpty’s Restaurants International, Stonewater Group
2002 – The Firkin Group of Pubs, Shoppers Drug Mart, De Dutch Pannekoek House
2001 – Topper’s Pizza
2000 – Choice Hotels Canada, Cora’s Breakfast and Lunch, Golden Griddle Corporation
1999 – M&M Meat Shops, McDonald’s Restaurants Canada, Tim Hortons

Diversity and Inclusion Award*

2018 - Ruthie Burd, The Lunch Lady

*Recipient companies are listed as at time of award presentation

Volunteer Leadership Excellence Award*

2018 - The Changing Workplaces Taskforce
2017 – Michael Sherrard, Sherrard Kuzz LLP
2016 – Murray Oxford, Jani-King Canada
2015 – Graham Cooke, A&W Food Services of Canada Inc.
2014 – Terry Hould, ServiceMaster of Canada
2013 – Andrew Ogaranko, Pitblado Law
2012 – Blair Rebane, Borden Ladner Gervais LLP
2011 – Steve Iskierski, BMO Bank of Montreal
2010 – Cheryl Kostopoulos, Pak Mail Centers
2009 – Kevin Brillinger, Mister Transmission
2008 – Gigi Harding, Kwik Kopy Printing
2007 – Ken Pattenden, Taco Time
2006 – Stephane Breault, Van Houtte
2005 – Ken Pattenden, Taco Time
2004 – No Award Given
2003 – John Horsley and Richard Fontane, M&M Meat Shops
2002 – Bill Waring, De Dutch Pannekoek House; Graham Cooke, A&W Food Services of Canada Inc.
2001 – No Award Given
2000 – Sam Haman, MotoPhoto
1999 – Tony Sansotta, Practicar Systems Inc.; Leonard Polsky, Ferguson Gifford
1998 – No Award Given
1997 – Sharon Kauk; Eunice LaRocque, CruseShipCenters
1996 – Sherry MacLauchlan, McDonald’s Restaurants Canada
1995 – No Award Given
1994 – Charley Scrivener, CIBC
1993 – Richard Cunningham, CFA
1992 – Alex Konigsberg, Lapointe Rosentstein
1991 – Margaret T. Guerrier, CFA
1990 – William J. Coke, Franchise Recruiters
1989 – Dick Dinelle, Canada Post Corporation; Warren Swanson, Budget Brake & Muffler

*Recipient’s company at time of award presentation


Thank you to the following members who are National Sponsors and support CFA throughout the year:

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Canadian Franchise Association (CFA)
116-5399 Eglinton Ave W
Toronto, Ontario
M9C 5K6

T: 416-695-2896
F: 416-695-1950
H: Weekdays, 9am-5pm

Upcoming Events

  1. CFA Franchise Law Day 2019

    September 26 @ 8:00 am - 4:30 pm
  2. Franchise Canada Show in Toronto

    October 5 - October 6
  3. Franchise Canada Show in Vancouver

    November 2 - November 3