FAQ Zor-2-Zor: Franchise Coach in Your Corner | Canadian Franchise Association

Canadian Franchise Association Franchise Mentor Program

Frequently Asked Questions

Mentees

A mentee is someone seeking specific counsel on desired consultation topics from a volunteer leader or colleague who provides help, guidance and support. This type of relationship is usually a mutual agreement in which the mentee is guided by the mentor in order to advance in their professional career.

Mentee placements are open to CFA members in good standing following their second consecutive year of membership in CFA or who have joined on the two-year introductory CFA membership bundle.

We will attempt to pair each Mentee with a Mentor from his/her own region, if available, based on the Mentee’s desired consultation topics, taking into consideration the Mentor’s self-identified areas of expertise. Each franchise system can apply for one Mentor-Mentee consulting partnership per 12 month period. Mentors are assigned on a first come first serve basis. There is no guarantee that a Mentor will be available.

Mentors

A mentor is a volunteer leader or colleague who provides help, guidance and support to a person with less experience and is looking to advance in their field. This type of relationship is usually a mutual agreement in which the mentor offers advice, personal experiences and answers to questions in order to help the mentee become more proficient/successful in their field.

Mentor placements are open to franchisors with 5+ years’ experience and franchise consultants with 8+ years’ experience.

We will attempt to pair each Mentor with a Mentee from his/her own region, if available, based on the Mentee’s desired consultation topics, taking into consideration the Mentor’s self-identified areas of expertise. A Mentor will not be paired with a Mentee from a competing franchise system. We will assign a Mentor to a Mentee on a first come, first serve basis, based on Mentor availability.

Mentorships

As all Mentor roles are volunteer based, there will be no compensation for participation in the program. Typically, consultation meetings will take place via phone call. There will be no compensation for phone or agreed-to in-person meeting expenses.

A Mentor will be assigned one Mentee – subject to the Mentor’s approval – for a one year term. A Mentor is required to commit to a 12 month term with his/her assigned Mentee. Over the course of the term, the Mentor will be required to provide 12-15 hours to his/her Mentee via telephone and/or email.  In-person meetings may be arranged at the discretion of the Mentor and Mentee. At the conclusion of the term, a Mentor will be assigned a new Mentee unless he/she advises that he/she is not renewing his/her participation in CFA’s Zor-2-Zor: Franchise Coach in Your Corner program (the “Program”).

Mentees will be required to reapply for the program if he/she wish to continue as a Mentee at the end of the consulting term.

The Mentor and Mentee will be required to complete a brief survey about his/her experience three month, six month and completion stage of his/her term in the Program. This information will be used to help CFA further develop the program to identify additional areas of opportunity for CFA members. You may also be asked to provide testimonial feedback on their experience in the program.

All Program participants acknowledge and agree that all aspects of the Mentor/Mentee relationship, apart from the initial introduction made by CFA, are solely within the control of the Mentor and/or the Mentee.

Program participants also acknowledges that CFA reserves the right at any time to a) if CFA deems necessary, reassign the Mentor/Mentee to other persons at any point during the term; and/or b) modify or discontinue the Program and for any reason by notifying the participants in writing. CFA assumes no liability for so modifying or terminating the Program or in relation to CFA’s administering of the Program.

If you have a question about the Zor-2-Zor: Franchise Coach in Your Corner program that is not addressed in the FAQ, feel free to contact:

Meredith Lowry
Manager, Membership & Operations
E: mlowry@cfa.ca
T: 416-695-2896 ext. 295