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Industry News

Subway Names New Director of Global Operations

MILFORD, Conn. — Subway restaurants has promoted Tracy Steinwand to the position director of Global Operations.

In her new role, Steinwand will lead all aspects of Subway’s global operations, including restaurant and field operations, and transforming the customer experience in restaurant.

“We are proud of the momentum we have seen in transforming the restaurant experience and operational initiatives like the Fresh Forward design have been critical to that effort,” says Suzanne Greco, Subway president and CEO. “We are excited to promote Tracy as our Global Operations director to continue to build on that success and to deliver new strategies that will redefine the restaurant environment across the globe.”

In addition to her new role, Steinwand will continue to lead Subway’s Learning and Development team, which is responsible for creating a culture of continual, holistic learning for all members of the field.

Steinwand joined Subway in 1993 as a field consultant in Alberta and has since held positions including regional director for Australia and New Zealand and director of Franchise Services.

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