Other – Franchise Canada https://cfa.ca/franchisecanada Produced by the Canadian Franchise Association Thu, 19 Oct 2023 19:05:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://cfa.ca/franchisecanada/wp-content/uploads/sites/16/2020/03/cropped-cropped-favicon-32x32.png Other – Franchise Canada https://cfa.ca/franchisecanada 32 32 Franchise Canada Show Survey Contest Rules https://cfa.ca/franchisecanada/franchise-canada-show-survey-contest-rules/ Thu, 19 Oct 2023 19:05:14 +0000 https://cfa.ca/franchisecanada/?p=29172 1. Contest starts at 11:01 am on October 21, 2023 and continues until 4:00 pm on October 22, 2023, the Contest Closing Date. No purchase necessary. Only one (1) entry per person. All times are Eastern Time. (a) Entrants must complete the entry ballot available at the Canadian Franchise Association...

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1. Contest starts at 11:01 am on October 21, 2023 and continues until 4:00 pm on October 22, 2023, the Contest Closing Date. No purchase necessary. Only one (1) entry per person. All times are Eastern Time.

(a) Entrants must complete the entry ballot available at the Canadian Franchise Association (CFA) booth at the Franchise Canada Show Toronto in full and submit prior to the Contest Closing Date. All ballots must be completed in full to be eligible.

(b) To be declared a winner, selected entrants must fully complete the entry form and correctly answer the mathematical skill-testing question.

(c) A random draw will be held by a representative of the Canadian Franchise Association (“CFA”), the Contest Sponsor, from all entries received as of October 22, 2023 at 4:00 pm. The draw will be made at approximately noon on October 24, 2023 at 116-5399 Eglinton Avenue West, Toronto, Ontario. The first two entrants selected will receive a $50 VISA gift card. Selected entrants will be contacted via email, as set out on the entry form. The CFA will then mail the gift card to the selected entrants at the address provided by email correspondence.

(d) If a selected entrant cannot be reached by email within 5 business days following the draw, declines the prize, or the email is returned undeliverable, the prize will be forfeited.

2. (a) Entrants are eligible to win one (1) VISA gift card having a total retail value of $50.

    (b) Prizes must be accepted as awarded and may not be transferred or exchanged.

3. Contest judges’ rulings are final and without appeal in all matters related to the promotion and the awarding of prizes.

4. By entering this contest, entrants consent to the use of their entry, name, city of residence, without further notice or compensation.

5. This contest is open to all individuals over the age of majority in their province or territory of residence, excluding employees of the CFA and those with whom they are domiciled.

6. No communications will be entered into except with selected entrants.

7. Odds of winning depend on the number of eligible entries received. All entries that are incomplete, illegible, damaged, irregular, have been submitted through illicit means, or do not conform to or satisfy any condition of the rules may be disqualified by the CFA. The CFA takes no responsibility for lost, stolen, delayed, damaged, misdirected, late or destroyed entries, or for typographical or other production errors. The CFA is not responsible for any errors or omissions in printing or advertising this contest. All entries become the property of the CFA and will not be returned.

8. The CFA is collecting personal data about entrants for the purpose of administering this Contest. Entrants wishing to receive any other informational or marketing communications from the CFA should so indicate on the entry form. The CFA recognizes the importance of privacy to visitors to FranchiseCanada.Online. We do not collect personal-identifying information from this website unless visitors choose to provide that information to us. Anyone from whom we collect such information should expect that it will be carefully protected and that any use of or other dealing with this information is subject to consent. 

9. By entering this Contest, entrants release and hold harmless the CFA and the contest judge(s), their affiliates and respective directors, officers, owners, partners, employees, agents, dealers, representatives, successors and assigns (collectively the “Releasees”) from any liability in connection with this Contest or, if declared a winner, the prize. By accepting a prize, winners consent to the use of their name for publicity or informational purposes in any medium or format without further compensation or notice.

10. This contest will be run in accordance with these rules, subject to amendment by the CFA. Contestants must comply with these rules, and will be deemed to have received and understood the rules by participating in the contest. The terms of this contest, as set out in these rules, are not subject to amendment or counter-offer, except as set out herein.

11. (a) The CFA assumes no responsibility for failure of the internet or the website during the promotional period, for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, access providers, computer equipment, software, failure of any email or traffic congestion on the internet or at any web site, or any combination thereof including any injury or damage to an entrant’s or any other person’s computer related to or resulting from playing or downloading any material in the promotion. The CFA reserves the right, in its sole discretion, to cancel or suspend the email portion of this contest should a virus, bug, or other cause beyond their reasonable control corrupt the security or proper administration of the contest. Any attempt to deliberately damage any website or to undermine the legitimate operation of this promotion is a violation of criminal and civil laws. Should such an attempt be made, the CFA reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.

(b) If the identity of an entrant is disputed, the authorized account holder of the email address submitted at the time of entry will be deemed to be the entrant. The individual assigned to the email address for the domain associated with the submitted email address is considered the authorized account holder. A selected entrant may be required to provide proof that he/she is the authorized account holder of the email address associated with the selected entry. All entries must be submitted from a valid email account that may be identified by reverse domain name search. The sole determinant of time for the purposes of receipt of a valid entry in this contest will be the contest server machine(s).

12. Your registration will be maintained by the CFA for the purposes of provision of this service. Entrants can opt in to subscribe to Franchise Canada E-News, to receive access to Franchise Canada, and to stay informed on programs, services, and events that may be of interest.

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Privacy Policy https://cfa.ca/franchisecanada/privacy-policy/ Thu, 19 Oct 2023 14:12:44 +0000 https://cfa.ca/franchisecanada/?p=29168 OUR COMMITMENT TO PRIVACY The Canadian Franchise Association (the “CFA”) is committed to protecting the privacy of the personal information on its customers, members, employees, volunteers, and other stakeholders. This Privacy Policy documents our ongoing commitment to privacy and has been developed in compliance with applicable privacy legislation. PURPOSE During...

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OUR COMMITMENT TO PRIVACY

The Canadian Franchise Association (the “CFA”) is committed to protecting the privacy of the personal information on its customers, members, employees, volunteers, and other stakeholders.

This Privacy Policy documents our ongoing commitment to privacy and has been developed in compliance with applicable privacy legislation.

PURPOSE

During the course of our various programs and activities, the CFA may gather and use personal information. Anyone from whom we collect such information should expect that it will be carefully protected and that any use of, or other dealing with, this information is subject to consent. The CFA’s privacy practices are designed to achieve this.

WHAT IS PERSONAL INFORMATION?

Personal information is any information that can be used to distinguish, identify, or contact a specific individual. Exceptions: business contact information and certain publicly available information, such as names, addresses and contact details as published in publicly-available directories, are not considered personal information.

Where CFA customers, members, employees, volunteers, or other stakeholders use their home contact information as business contact information, the CFA considers that the contact information provided is business contact information and is not therefore subject to protection as personal information.

ACCOUNTABILITY

The CFA is responsible for personal information under its control. We have a designated Privacy & Data Protection Officer who is responsible for the CFA’s compliance with this policy.

CONSENT

An individual’s consent is required for the CFA to collect and/or process personal information when information is collected. Consent can either be express or implied and be can provided directly by the individual or by an authorized representative.

We will obtain your express consent to collect, use, and/or disclose personal information, except where we are authorized or required by law to do so without consent. For example, we may collect, use, and/or disclose personal information without your knowledge or consent where:

the personal information is publicly available from a prescribed source, such as a telephone directory, membership directory, etc.;the CFA is collecting or paying a debt;it is reasonable to expect that obtaining consent would compromise an investigation or proceeding; orthe CFA has your implied consent.

Express consent may be provided orally, in writing, electronically, through action (such as when you click submit on an e-newsletter subscription form) or otherwise. By providing personal information to us, you agree that we may collect, use and disclose such personal information as set out in this Privacy Policy and as otherwise permitted or required by law.

Implied consent is consent that can be reasonably be inferred from an individual’s action or inaction.

In certain circumstances personal information can be collected, used or disclosed without knowledge and consent if seeking the consent of the person might defeat the purpose of collecting the information such as in the investigation of a breach of an agreement or a contravention of a federal or provincial law. CFA may from time to time engage outside suppliers, including technology providers.

The CFA will never disclose personal contact information without consent, unless the use or disclosure is authorized or required by law.

You may withdraw consent at any time, subject to legal or contractual restrictions, provided that reasonable notice of withdrawal of consent is given to the CFA. On receipt of notice of withdrawal of consent, we will inform you of the likely consequences of the withdrawal of consent, which may include our inability to provide services for which that information is necessary.

COOKIES, WEB BEACONS, & SIMILAR TECHNOLOGIES

We use your IP address to help administer our website. Your IP address is also used to gather broad, aggregated demographic information to help us track website and program performance. When you submit a transaction we may store your IP address for validation and to protect against fraud. We may use cookies to deliver content specific to your interests, to save your password so you don’t have to re-enter it every time you visit our site, and for other purposes set out below:

Our site uses analytics and marketing cookies from third parties such as Facebook, Google, Twitter, Instagram, Bing and LinkedIn. We may update the cookies used from time to time.We may use cookies to remind us who you are and to find your account information in our database when you access a service so you do not need to log in at every visit. This helps us to provide you with service tailored to your specific needs and interests.A cookie may be created when you register for a service.We may use cookies to determine the browser the visitor uses so the site can be designed to work properly with the most common versions of different browsers.Advertisers that place ads with CFA may use cookies.We may use cookies to estimate our audience size.Your browser is given a unique cookie that helps us determine whether yours is a repeat visit or a first visit.We may use cookies, pixels, and other similar technologies to track actions on our website and serve interest-based ads to you.

Visitors that wish to opt-out of cookies should review the help documentation for their web browser software to decline or selectively decline cookies. Learn how you can manage your cookies. Declining cookies may adversely impact website performance.

Please note that our web site may contain links to other sites and advertisements. Our Privacy Policy only applies to information collected by our web site. We are not responsible for the privacy practices and policies of third parties.

GOOGLE ANALYTICS

The CFA website uses Google Analytics to track performance. Google Analytics uses persistent cookies to track visitor sessions, visitors across multiple sessions, and referral sources to our sites. We also track the performance of promotional links to our site using Google Analytics. In compliance with the Google Analytics Terms of Service, at no time is personally identifiable information (PII) passed to Google Analytics. Note that Google Analytics stores its data within the United States of America and is subject to US laws. We use this data to understand site performance to serve you better. Those wishing to opt out of Google Analytics data collection should use the Google Analytics Opt-out Browser Add-on.

LIMITS FOR USING, DISCLOSING AND RETAINING PERSONAL INFORMATION

Your personal information will only be used or disclosed for the purposes set out above and as authorized by law.

We will retain personal information only as long as necessary for the fulfillment of the purpose for which it was collected, except with the consent of the person or as required by law. Depending on the circumstances, where personal information has been used to make a decision about a person, CFA will retain, for a period of time that is reasonably sufficient to allow for access by the person, either the actual information or the rationale for making the decision.

We will destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for legal or business purposes.

We will take due care when destroying personal information so as to prevent unauthorized access to the information.

ACCURACY

We will make reasonable efforts to ensure that personal information we collect, use or disclose is accurate and complete. In some cases, we rely on you to ensure that certain information, such as your e-mail address or telephone number, is current, complete and accurate.

If you demonstrate the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed.

When a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information under our control with a note that the correction was requested but not made.

SAFEGUARDING PERSONAL INFORMATION

The CFA protects the personal information in its custody or control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.

The CFA will take reasonable steps to ensure that a comparable level of personal information protection is implemented by its suppliers and agents who assist in providing products and services to you.

Please note that confidentiality and security are not assured when information is transmitted through e-mail or other electronic communication. We will not be responsible for any loss or damage as a result of a breach of security and/or confidentiality when you transmit information to us by e-mail or other electronic communication or when we transmit such information by such means at your request.

OPENNESS

The CFA is open about the policies and procedures it uses to protect your personal information. Information about these policies and procedures will be made available. However, to ensure the integrity of our security procedures and business methods, we do not disclose sensitive information about our policies and procedures.

PROVIDING ACCESS

You have a right to access your personal information held by the CFA.

Upon written request and authentication of identity, we will provide you with your personal information under our control, information about the ways in which that information is being used and a description of the individuals and organizations to whom that information has been disclosed.

We may charge a fee for providing information in response to an access request and will provide an estimate of any such fee upon receiving an access to information request. We may require a deposit for all or part of the fee.

We will make the information available within 30 days or provide written notice where additional time is required to fulfil the request.

In some situations, we may not be able to provide access to certain personal information. This may be the case where, for example, disclosure would reveal personal information about another individual, the personal information is protected by solicitor/client privilege, the information was collected for the purposes of an investigation, disclosure of the information would reveal confidential commercial information that, if disclosed, could harm the competitive position of the CFA, or where we exercise our solicitor’s lien against materials in our files in respect of outstanding accounts. The CFA may also be prevented by law from providing access to certain personal information.

Where an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.

RESIDENTS OF THE EUROPEAN ECONOMIC AREA (“EEA”)

While the CFA is a Canadian not-for-profit organization, we realize that our websites may be accessed by users from around the world.

For the purposes of applicable EU data protection law, we are a “data controller” of your personal information. Our servers are located in Canada in Toronto, Ontario. Data flow from the EU to Canada has been recognized by the adequacy decision of the European Commission.

If you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, port, delete, or limit the use of your personal data. You also have the right to make a complaint to a Data Protection Authority about how the CFA processes your personal data. If you are a visitor to CFA’s websites and wish to exercise these rights, please reach out to us using the contact information below.

Additionally, if you are located in the EEA, please note that we may be processing your information in order to fulfill actions you have asked of us (for example if you register to attend an event or have submitted an information request form through our websites), or otherwise to pursue our legitimate business interests, unless we are required by law to obtain your consent for a particular processing operation.

CHANGES

We may review and change our Privacy Policy from time to time.

PRIVACY & DATA PROTECTION OFFICER

If you have any questions about our Privacy Policy or your personal information, or if you would like to make a complaint about how the CFA processes your personal data, please contact:

Privacy & Data Protection Officer
5399 Eglinton Avenue West, Suite 116
Toronto, Ontario, Canada
M9C 5K6
privacyofficer@cfa.ca

Further information on privacy and your rights in regard to your personal information may be found on the website of the Privacy Commissioner of Canada at www.priv.gc.ca.

Effective: May 25, 2018

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All Aboard the Gravy Train: Smoke’s Poutinerie Invites Fans on Tour https://cfa.ca/franchisecanada/all-aboard-the-gravy-train-smokes-poutinerie-invites-fans-on-tour/ Tue, 20 Jun 2023 12:54:37 +0000 https://cfa.ca/franchisecanada/?p=28257 The Smoke’s Poutinerie World Famous Great Canadian Cross Country Plaid Gravy Train Fries Curd & Gravy Weird Wild and Wacky Poutine Eating Tour is BACK Smoke’s Poutinerie is hitting the road this summer for the 2023 Edition of the Smoke’s Poutinerie World Famous Great Canadian Cross Country Plaid Gravy Train...

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The Smoke’s Poutinerie World Famous Great Canadian Cross Country Plaid Gravy Train Fries Curd & Gravy Weird Wild and Wacky Poutine Eating Tour is BACK

Smoke’s Poutinerie is hitting the road this summer for the 2023 Edition of the Smoke’s Poutinerie World Famous Great Canadian Cross Country Plaid Gravy Train Fries Curd & Gravy Weird Wild and Wacky Poutine Eating Tour (SPWFGCCCPGTFCGWWWPET for short). The Rock n’ Roll Gravy Train is fired up and ready to deliver its Great Canadian Classic Poutine & unique entertainment to the masses!

This high-energy event brings the Psycho Circus to each stop along the route to thank loyal Smoke’s Poutinerie Fans and celebrate all things fries, cheese curd, & gravy! Each tour stop will be complete with a curd sampling station, giveaways, games, and prizes!

“We’re stoked to hit the road for our cross-country tour and PARTY with our fans in Smoke’s Poutinerie communities coast-to-coast; this Gravy Train is for YOU baby!!!” shares Ryan Smolkin, chief entertainment officer (CEO) and founder, Smoke’s Poutinerie. “First, we created it! Then, we perfected it! Now, we’re making it a LEGEND!”

Kicking off in Halifax, N.S. on June 26, the ULTIMATE poutine party will hit 20 cities, including a Canada Day event in the country’s capital where they will be an official participating partner of Canada Day 2023! The tour will wrap up in Kelowna, B.C. on July 21.

The Dairy Farmers of Canada have jumped aboard the gravy train to join Smoke’s Poutinerie on their mission to fill stomachs with 100 per cent authentic Canadian cheese curd. Fans can enjoy them at curd sampling stations where they can try the curd straight up, Au Naturel or Spiced Up with a selection of flavors, Piri Piri, Chipotle Mango, Lemon & Herb, or The Works!

Don’t miss your opportunity to get in on all the action! To find out when the cross-country tour will make its stop in your hometown, visit www.smokespoutinerie.com/tour.

Plus, if you catch the plaid-ified gravy train, don’t forget to snap a photo, share and tag @smokes_poutinerie on Instagram for the chance to WIN some wicked prizes!

Who’s ready to board the gravy train? #SmokeDoesCanada

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2023 Franchise Canada Discovery Day Calgary – Show Guide https://cfa.ca/franchisecanada/2023-franchise-canada-discovery-day-calgary-show-guide/ Fri, 28 Apr 2023 19:03:23 +0000 https://cfa.ca/franchisecanada/?p=28013 The post 2023 Franchise Canada Discovery Day Calgary – Show Guide appeared first on Franchise Canada.

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Laser Clinics Canada Signs Canadian Media Personality Natasha Gargiulo as Brand Ambassador https://cfa.ca/franchisecanada/laser-clinics-canada-signs-canadian-media-personality-natasha-gargiulo-as-brand-ambassador/ Wed, 22 Mar 2023 14:03:01 +0000 https://cfa.ca/franchisecanada/?p=27820 Laser Clinics Canada, part of the world’s largest cosmetic clinic group and, since February 2022, a leader in the Canadian advanced beauty scene, has entered into a partnership with Natasha Gargiulo, award-winning, multi-platform Canadian media personality and host. The partnership is centered on helping Canadians look and feel their best selves and...

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Laser Clinics Canada, part of the world’s largest cosmetic clinic group and, since February 2022, a leader in the Canadian advanced beauty scene, has entered into a partnership with Natasha Gargiulo, award-winning, multi-platform Canadian media personality and host. The partnership is centered on helping Canadians look and feel their best selves and falls within the context of the company’s continued Canadian expansion. Natasha will act as the spokesperson at upcoming grand openings and help create brand awareness as the business continues to grow nationally.

“The timing of this partnership could not be better,” says George Jeffrey, managing director at Laser Clinics Canada. “Natasha is an accomplished professional who shares in our brand values and is equally passionate in helping others feel their best. Natasha embodies the style, essence and authenticity that Laser Clinics Canada stands for, and I’m confident she will help us to build our brand as we expand into new markets over the coming months.”

Laser Clinics Canada offers tailored advanced beauty treatments and Skinstitut skincare products that help people achieve their desired results. The brand currently has four clinics in the Greater Toronto Area – Hillcrest Mall in Richmond Hill, Square One Shopping Centre in Mississauga, CF Sherway Gardens in Etobicoke and Scarborough Town Centre. The company has plans to expand across the nation, with its next opening scheduled for this month at CF Rideau Centre in Ottawa.

“I am happy to be a part of this impressive brand and, most importantly, its team,” says Natasha Gargiulo. “I appreciate their energy and share in the excitement for the brand’s growth potential within the medical aesthetics industry. Based on my experiences thus far, I can see the company offers a fresh perspective on beauty treatments with valuing being true to your authentic self, and a commitment to transparency, fair pricing and a well-trained team of professionals.”

Laser Clinics specializes in personalized skincare treatments, cosmetic injectables, body contouring, and laser hair removal, which are performed with industry leading, medical-grade equipment and advanced technology. Laser Clinics Group’s Medical Advisory Committee, comprised of leading dermatologists and medical doctors, approves the devices, protocols and services that are administered at each clinic.

“We are delighted to be partnering with Natasha and look forward to educating more Canadians about the Laser Clinics Canada brand together,” says Jeffrey.

The organization plans to have Natasha at the next grand opening event, CF Rideau Centre in Ottawa, Ontario.

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Image360 Calgary South Gives Back This Season to Promote Cerebral Palsy Awareness https://cfa.ca/franchisecanada/image360-calgary-south-gives-back-this-season-to-promote-cerebral-palsy-awareness/ Tue, 20 Dec 2022 21:37:23 +0000 https://cfa.ca/franchisecanada/?p=25804 Strategic Signage and Graphics Solutions Provider Gives Back To Benefit CPAA’s Annual Hush Gala Image360 Calgary South partnered with the Cerebral Palsy Association in Alberta for its annual Hush Gala to increase awareness around cerebral palsy. In their first year supporting this cause, the local signage and graphics solutions provider...

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Strategic Signage and Graphics Solutions Provider Gives Back To Benefit CPAA’s Annual Hush Gala

Image360 Calgary South partnered with the Cerebral Palsy Association in Alberta for its annual Hush Gala to increase awareness around cerebral palsy. In their first year supporting this cause, the local signage and graphics solutions provider donated over 50 signage pieces for the gala and supported the event for all attendees.

The Cerebral Palsy Association in Alberta hosted its first annual Hush Gala in 2007 to raise money and awareness for individuals with cerebral palsy and other disabilities. With the success of the first gala, CPAA decided to make it a yearly event.

“We are so honored to have played a role in this year’s Hush Gala. I am thrilled to have helped support the CPAA’s mission of gaining new donors and changing the lives of those with cerebral palsy,” said Emma Southwood, owner of Image360 Calgary South. “It was a great night to kick off the season of giving back and we are honored that the donation of our printing service helped support CPAA’s mission of providing those with disabilities a ‘life without limits.’”

Thousands of people in the United States and Canada are affected every day by the limitations of cerebral palsy. CPAA aims to support and enrich the lives of these individuals and families to promote awareness and acceptance. After a successful first year working with CPAA, Image360 Calgary South plans to continue to support the organization’s work in the community.

Image360 continues to provide professional graphic solutions to local and regional businesses and organizations. From the simplest signage projects to the most complex, trained graphic specialists work closely with clients to maximize the creativity and visual impact of environmental graphics and visual communications, linking more than 600 locations in the United States and Canada.

Image360 businesses are independently owned and operated, and are part of the Alliance Franchise Brands network, a world leader in marketing and visual communications.

For more information on Cerebral Palsy Association in Alberta, visit the organization’s website at www.cpalberta.com.

For more information on Image360, visit www.image360.com or visit the Image360 Calgary South company’s website at www.calgarysouthab.image360.ca.

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Pearls, Pancakes, and Poutine: Five Franchises Serving Up Traditional Asian Specialties https://cfa.ca/franchisecanada/pearls-pancakes-and-poutine-five-franchises-serving-up-traditional-asian-specialties/ Wed, 31 Aug 2022 20:49:54 +0000 https://cfa.ca/franchisecanada/?p=25054 There once was a time when Asian food was considered beyond the Canadian palate, with the potent flavours and spices not for the faint of heart or weak of taste buds. Now, however, it seems that every recipe book contains some homegrown spin on butter chicken. A lot of the...

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There once was a time when Asian food was considered beyond the Canadian palate, with the potent flavours and spices not for the faint of heart or weak of taste buds. Now, however, it seems that every recipe book contains some homegrown spin on butter chicken.

A lot of the local recognition of Asian cuisine is thanks to fusion franchises serving the best of both worlds to adventurous customers. While some brands specialize in milk tea, a beverage primed to take over anyone’s iced coffee fix, others have made a name by combining classic Canadian staples with a little bit of added spice. While one bite of samosa poutine transports you to a busy street in Delhi, sips of tapioca pearls recall the ambiance of a Vietnamese night market. Between chai teas and chutneys, it’s safe to say Canadians have developed a taste for Asian cuisine, and franchisors are taking note.

Here, Franchise Canada highlights five brands that are providing flavourful options to diners and strong opportunities for franchisees, while staying true to their roots. Offering bubble tea, bánh mì, and everything in between, these franchises are elevating once-obscure Asian food to core Canadian delicacies.

Ami Tea Canada

Ami Tea comes from humble beginnings. The operation began as a family-owned storefront in Calgary, Alberta’s Chinatown in 2018, selling Taiwanese milk tea and Vietnamese bánh mì. Thomas Thái Nguyen, who co-founded the company with his brother, had the idea for Ami Tea after trying to satisfy his family’s longing for authentic Vietnamese food. Having been in Canada for three years at that point, he combined the existing Taiwanese bubble tea shop model with an expanded full option for pho or bánh mì.

Since then, Ami Tea has opened two more locations in Calgary, along with outposts in Saint John, New Brunswick and Hay River, Northwest Territories. Since introducing a series of bold flavours to Calgary’s foodies, Ami Tea has continued to emphasize its mission to bring unique Eastern aromas to new friends in new places.

Chatime

Chatime is a major player in the Canadian bubble tea space, and for good reason. Chatime offers a range of milk tea and smoothie options with a revolving door of specialty and seasonal topping choices, which means every Chatime beverage is a unique experience. The trademark milk tea and tapioca pearls exploded with popularity during the pandemic and the company saw strong delivery and digital sales, says Thomas Wong, Chatime’s president.

Now the brand has more than 75 locations in Canada, with no signs of slowing down, making it a strong opportunity for prospective franchisees. The popularity of its offerings has led to high-profile collaborations with brands like Kellogg’s and Red Bull, giving franchisees access to partnerships that turn heads. Chatime also offers franchisees a wide support network for marketing, operations, branding, and real estate. They also include an ongoing coaching regimen to ensure franchise success.

Fuwa Fuwa Japanese Pancakes

In Japan, pancakes bring happiness and Fuwa Fuwa’s fluffy, soufflé pancakes will certainly put a smile on your face during breakfast, dinner, or dessert. They come served with Canadian maple syrup, topped with fresh berries, or on the side of some smooth ice cream. The pancakes are freshly made to order, for a light treat that can be enjoyed at any time of day. The brand also offers sides from their café and bakery including pudding, cupcakes, crepes, and macarons.

Fuwa Fuwa began as a one-stop shop in Toronto’s Annex neighbourhood and has since expanded to Mississauga, Ontario and Edmonton and Calgary, Alberta. In addition, the brand is poised to go international, with locations opening in Manchester, U.K. and Atlanta, Georgia. For prospective franchisees looking to scoop up an opportunity, Fuwa Fuwa provides manuals covering all the operating, marketing, and management processes so you can hit the ground running.

Chaska Indian Street Food Obsession

The word Chaska literally means “obsession,” drawn from the founder’s obsession with the Indian street food of his youth. Naveen Seth recalled his family’s road trips, feasting on the sights, smells, and sounds of the dhabas (truck stops) and open-air markets of India. The Chaska concept was born out of these experiences. The franchise opened its doors in 2016 in Mississauga, Ontario and has grown to seven locations across Ontario, with plans to open three more by the end of the year.

Chaska offers classic Indian street food with authentic flavours and some unique menu items such as the Samosa Poutine or Brownie Samosa to keep things fresh and exciting. For new Chaska opportunities, the brand provides a turnkey system (including design, permits, construction, equipment) to its franchisees and handles the lease negotiations. Ongoing operations and marketing support is provided after the location opens.

Twisted Indian Wraps

Twisted Indian Wraps provides a modern take on Indian cuisine in a wholesome style. The franchise prides itself on being suitable for a range of dietary lifestyles, offering vegan, vegetarian, dairy-free, as well as Halal options. The food is cooked slow, but served fast in rice bowls, salads, and fusion Indian street food. All their menu items can be made mild, medium, or spicy.

The first location opened in Barrie, Ontario in 2015. Currently they have 12 locations operating in Ontario and Alberta. They recently signed an 18-store deal in British Columbia to initiate an aggressive growth plan in that market. Twisted Indian Wraps offers support in site selection, lease negotiation, design, and training for owners, managers, and back-of-house staff.

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Cover Story: Canada Strong Franchises https://cfa.ca/franchisecanada/cover-story-canada-strong-franchises/ Wed, 31 Aug 2022 20:34:22 +0000 https://cfa.ca/franchisecanada/?p=25037 By Kym Wolfe Home-grown, established food brands offer appetizing franchise opportunities. Canadian-owned and Canadian-founded restaurant franchises are cooking with variety and flavour! Whether the food is picked up, delivered, or enjoyed in a restaurant or food court, these brands serve millions of meals to Canadians every day. Restaurants were forced...

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By Kym Wolfe

Home-grown, established food brands offer appetizing franchise opportunities.

Canadian-owned and Canadian-founded restaurant franchises are cooking with variety and flavour! Whether the food is picked up, delivered, or enjoyed in a restaurant or food court, these brands serve millions of meals to Canadians every day.

Restaurants were forced to quickly adapt to the challenges that COVID presented, but franchisees were uniquely positioned to access support and resources from their franchise systems, instead of navigating those challenges on their own. Digital platforms became more robust, brand-specific apps were created, and third-party delivery services were engaged. Franchisees shared strategies, celebrated successes, and helped provide moral support to their peers. Many of the changes they were forced to embrace have become the ‘new normal’ for operations.

Franchise Canada talked to a few of these Canadian food service brands, and learned that although challenges persist, there is a sense of confidence and many opportunities for growth across Canada. The benefits of belonging to a franchise system are more valuable than ever, from volume purchasing power as the cost of food escalates, to strong brand recognition and effective marketing initiatives.

A&W Food Services of Canada Inc.

Best known for its burger family and signature root beer, A&W has expanded its menu significantly since it entered the Canadian quick service restaurant (QSR) market in 1956. The Canadian-owned chain now has more than 1,000 locations and operates as a distinct entity, entirely separate from its American counterpart.

This year, A&W Canada will continue to open new locations primarily in Ontario and Quebec, but also in small markets and communities across the country. “We are going where Canadians are,” says Ryan Picklyk, senior director, real estate & franchising for A&W Food Services of Canada.

“We have always adapted to deliver on what Canadians expect,” says Picklyk. He cites the company’s switch to only grass-fed beef, and the evolution from the carhops on roller skates—“The definition of convenience at the time,” he adds—to drive-thrus, which were a huge benefit for A&W franchisees who continued to serve drive-up customers during the pandemic.

“The ideal A&W franchisee is someone who understands, first and foremost, this is a people business,” says Picklyk. Create a great work environment for your team, and they will create a great experience for your guests, he says. “Our very best franchisees understand the connection between the two, and live it every day.”

Experienced franchisees help with the onboarding of new store owners, which begins with eight weeks of initial hands-on training in an existing restaurant. They’re also an ongoing resource to be tapped. “They know the business best, and have embarked on the very same journey that a new franchisee is beginning,” says Picklyk.

Prior to the hands-on training experience, new franchisees complete online training modules. Afterwards, the corporate A&W training and support team works at the new franchisee’s location, prior to opening and throughout the store’s opening, and then continues to provide ongoing coaching and resources as needed.

“There is so much knowledge within the system. I always encourage new franchisees to ask for help,” says Picklyk. “Most issues that arise are not unique. Chances are really good that, either at the corporate or franchise level, there is someone who has experienced the exact issue and can provide some perspective on it.”

Mary Brown’s Chicken

Mary Brown’s has been serving up its Signature Chicken since 1969. The brand is beloved by Canadians from coast to coast, especially in Newfoundland & Labrador, where the company got its start. There are 42 Mary Brown’s in that province alone. “It’s an iconic brand for people who grew up with Mary Brown’s over the past 53 years,” says Hadi Chahin, the brand’s president and chief operating officer.

“Canadians care about what they eat, and when it comes to fried chicken, Mary Brown’s definitely leads the pack,” says Chahin. Locally sourced chickens are handcut, marinated, and hand-breaded at every store, and the company’s exclusive cooking technology allows for minimum oil absorption, while retaining juiciness and flavour. “The demand for quality chicken meals is rising; we did extremely well during the COVID crisis and today, our growth is still continuing.”

“There is still a lot of white space in QSR chicken brands,” Chahin adds. Mary Brown’s is on track to open 50 stores in 2022, mainly in Ontario and B.C. The brand will launch into Quebec next year with at least five stores scheduled to open in that province in 2023.

An ideal Mary Brown’s franchisee is an owner/operator with restaurant experience, or an investor whose team members have that expertise. “We look for franchisees who fit our culture and values, operators who care about their teams, their guests and their communities, and who have the hospitality ‘gene’ and a drive to grow and succeed,” notes Chahin.

“We want all new franchisees to understand the brand’s roots and culture,” he adds, so initial training—three weeks hands-on and four weeks in-classroom—takes place in St. John’s, Newfoundland & Labrador. Then, new franchisees will have a corporate team on site for the first two to three weeks in their own store—typically three trainers who will ensure that they can handle all aspects of the operation. Follow-up support is offered both individually and virtually through LearnMB, a 24/7 platform that is used for regular communication and staff training.

Whether it’s with Mary Brown’s Chicken or a different food service franchise, Chahin says, the recipe for success is simple. “Follow the system, take care of your guests, and you will succeed.”

Recipe Unlimited

Founded in 1883, Recipe Unlimited is Canada’s largest full-service restaurant company, with 20 brands and a total of 1,223 restaurants under its umbrella. “We operate some of the most recognized brands in the country including Swiss Chalet, Harvey’s, St-Hubert, The Keg, and Montana’s,” says Kate Harrison, director, creative & communications.

To ensure its franchises survived government-mandated closures during the pandemic, Recipe committed more than $40 million of direct financial support in 2020 to more than 800 franchise partners through several initiatives. The launch of the Recipe Rent Certainty Program (RRCP) and the Recipe COVID Support Program (RCSP) saw to it that 483 eligible franchise partners received direct financial support resulting in $33.1 million in 2020 alone.

Now the company is focusing on growth, and Mark Eaton, chief development officer, says Recipe has different strategies for its different brands. The company will have conversations with aspiring franchisees to explore the opportunities that might be the best fit for them.

There are mature brands like Swiss Chalet and East Side Mario’s that are currently repositioning or rightsizing their restaurant space to provide more efficient customer service. There are also younger brands like The Burger’s Priest, which is projected to triple in size in the next five years, or Blanco Cantina, a taco and tequila concept that will grow from its current five locations to more than 35 in the next three years.

“There is a lot of white space for a good Mexican product,” says Eaton. Between the emerging and established are more than a dozen other brand opportunities. For example, New York Fries is set to expand its presence country-wide in universities, airports, and transit hubs.

Regardless of the brand, Recipe looks for franchisees with business experience in a hospitality chain, who enjoy serving people and creating excellent guest experiences. “Our franchisees come from a wide range of backgrounds,” says Eaton. “They are passionate and have the get-up-and-go to keep themselves and their teammates engaged every day. They are also committed to the long term and understand they are not going to get rich overnight.”

Once they move forward, all new franchise owners undertake eight weeks of hands-on training in a training restaurant. Each brand has two designated training locations, one in Alberta and one in Ontario. Afterward, the training transitions to the franchisee’s location, with two weeks of on-site support from the corporate training team, then monthly in-person visits from their region’s business development manager.

Eaton recommends anyone who is exploring franchise ownership to speak to existing franchisees as part of their due diligence. It’s a practice that’s required for all Recipe franchise candidates when they’re researching various brands. “We mandate that they speak to their peers to get a true picture of what they can expect, including the challenges,” says Eaton.

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Tim Hortons

Few Canadian institutions are as recognizable as Tim Hortons. Launching as a coffee-and-baked-goods shop in 1964, the iconic brand has now grown to more than 4,000 franchise locations across Canada. The brand has also expanded internationally, with locations in the U.S., the U.K., China, India, and Mexico, while still retaining its maple-leaf-laden flair.

“One of the greatest things about being a part of the Tim Hortons family is that the brand is so intrinsically tied to the DNA of Canada,” says Axel Schwan, president of Tim Hortons. “Even our values mirror those of Canadians—being humble, hardworking, and kind. We’re a brand that people instantly recognize.”

Schwan adds that franchisees recognize the sense of pride that comes with being a local ambassador for the country and guests in their community. “Tims restaurants are often a home away from home for our guests, where they can sit down and catch up with friends and family in a familiar and welcoming environment.” It’s what leads to great service and what draws in new franchisees consistently, he adds.

For prospective restaurant owners, Schwan says Tim Hortons is always looking to partner with those who exude the values of the brand, and believe in the products they offer. Furthermore, a commitment to excellence and to the team members they employ stands above all. That commitment shines through the myriad of community programs they have in effect, including Camp Day to support sending youth to Tims Camps from underserved communities; Smile Cookie, supporting community groups; and a sustainability platform, Tims for Good.

“There’s no shortage of opportunities for a restaurant owner to become a core part of their community,” says Schwan. “It’s something Tims owners live for.” That commitment of doing good is part of what makes Tim Hortons such an exciting opportunity for potential franchisees, along with the significant brand potency.

Schwan also says the brand made significant pivots during the pandemic, introducing innovative investments in restaurant operations, including revamped drive-thru services. “We also expanded our delivery service for guests, both through the Tims app and through third-party partners.”

While technical progress was essential during the pandemic, Schwan also notes that success continues to be built on the foundation of individual operators upholding the values of leadership in their communities.

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New or Tried and Tested? https://cfa.ca/franchisecanada/new-or-tried-and-tested/ Wed, 31 Aug 2022 16:56:31 +0000 https://cfa.ca/franchisecanada/?p=25041 Navigating the pros and cons of emerging and well-established franchise opportunities By Grant Bullington and Gary Prenevost There are four generally accepted levels of maturity in the franchise industry. Keith Gerson, president of franchise operations for FranConnect, describes the levels as follows: Micro-emerging: zero to 10 franchisees Emerging: 11 to...

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Navigating the pros and cons of emerging and well-established franchise opportunities

By Grant Bullington and Gary Prenevost

There are four generally accepted levels of maturity in the franchise industry. Keith Gerson, president of franchise operations for FranConnect, describes the levels as follows:

  1. Micro-emerging: zero to 10 franchisees
  2. Emerging: 11 to 75 franchisees
  3. Midmarket or Mainstream: 76 to 200 franchisees
  4. Mature: 200+ franchisees

Since Canada is a much smaller market, let’s adjust these levels as follows:

  1. Micro-emerging: zero to 10 franchisees
  2. Emerging: 11 to 50 franchisees
  3. Midmarket: 50 to 150 franchisees
  4. Mature: 150+ franchisees

When selecting a franchise, a prospective franchisee must balance wants and needs with other factors like budget, risk, and opportunity. Let’s compare some of the potential upsides and downsides of partnering with a newer franchise system against partnering with a well-established franchise system.

Pros, cons, and considerations for emerging franchise opportunities

The term “emerging franchise opportunities” started appearing several years back and serves to highlight this ever-growing cohort of relatively new systems. There isn’t one single definition of “emerging,” so be prepared to see the term used loosely.

PROS

  1. Wide-open availability. Franchisees joining a franchise early benefit from the wide availability of territories or locations. As a system grows, the most desirable locations or territories can get snapped up first, so if you want a prime territory, you’ll need to get in there before the rest.
  2. Lower franchise fees and multiple locations. Franchisors can increase their franchise fees over time, so the earliest franchisees benefit from the lowest fees. Once a franchisor has a better understanding of the ideal territory size, they usually shrink the territory size, relative to franchise fee. For brick-and-mortar businesses, franchisors usually realize that a market can support a greater density of locations. Early adopters can benefit from the lower upfront fees or an opportunity to secure the location rights to future locations in a given market, and sometimes the entire area or region.
  3. More opportunity for input. As one of few franchisees in an emerging system, franchisees effectively have a bigger opportunity to contribute to the development of the systems.

CONS

  1. It’s a leap of faith. Your decision will be based much more on speculation and assumption, as you have a very limited number of franchisees to gather facts from during your research. Assuming they’re all new franchisees, none of them will have significant experience or history in the franchise. This is a bigger, bolder leap of faith when compared to working with a more mature franchise.
  2. Prepare for a bumpy ride in the short term. The franchisor’s system is still in the rapid evolution phase, and may still need adjustments, as it’s being prototyped on the fly. What worked before it was a franchise may no longer work, and what worked for seven franchisees is old news when there are 25 owners. What if the franchise explodes with popularity? Technology, systems, and procedures will undoubtedly struggle to keep pace, and can be a frequent source of frustration. This isn’t necessarily a bad thing, as long as you’re ready for these bumps in the road.
  3. Be prepared for outside influence. Founder(s) will be omnipresent in most areas of the business, until they start to engage in higher-level operations. Corporate offices have been known to add to their team to fill the gaps, only to have new gaps open as the growth continues. Adding support staff is one thing, but bringing on a COO (chief operating officer) will have a major impact on the organization and direction. Assuming a high degree of interaction with the franchise founding team is essential; it’s important to determine that you like them and are aligned with their core values and motives.

Other considerations

In the early days, a franchisor is still trying to develop the criteria for their ideal franchisee. Until a franchisor knows exactly what they’re looking for, anyone who wants to join can automatically qualify. You’ll need to be critical in looking out for your best interests and not be entirely reliant on their franchisee qualification or approval.

Does the franchisor have enough capital, or are they likely to deplete the funds that should be used to support you and your fellow pioneering franchisees during the growth stage? It’s one thing if the franchisor bootstraps its headquarters with second-hand furniture. It’s an entirely different situation if there aren’t resources for franchisee support staff or customer relationship management software.

There can be some significant upsides to getting into the right franchise system in its early days. There’s always risk when you invest in any franchise, and you’ll face a unique balance of risk and reward when evaluating emerging and micro-emerging franchise opportunities. Fortunately, if you can’t reconcile the associated risk, there are always more established options that might be a better match for you.

Let’s look at some of the benefits and drawbacks of franchising with a well-established brand.

Pros, cons, and considerations for well-established franchise opportunities

PROS

  1. Proven systems and processes. By the time a franchisor reaches a base of 50 franchisees, they will have developed sound business systems and processes that enable new franchisees to compress the timeframe from launch to break-even, and from break-even to “full stride,” where the business is consistently operating at a level that enables franchisees to meet and exceed their financial and lifestyle goals. “Systems” includes things like marketing and customer generation, supply chain and production, delivery fulfillment, accounting, and technology.
  2. Experienced leadership team. Unlike micro-emerging and younger emerging franchisors, these more mature franchisors have built a multi-disciplinary leadership team, with experienced leaders overseeing each critical division. This structure enables the franchisor to be more efficient in ensuring consistent delivery of the brand promise, while also being more strategic in assessing opportunities and threats.
  3. Strong franchisee support methodologies. It is often said that franchising is being in business for yourself, not by yourself. This is where franchisee support becomes essential, because the franchisor is able to develop a good support system. Further, because the solid base of existing franchisees is able to produce a consistent royalty income stream, the franchisor can afford talented people with experience in training, coaching, and supporting franchisees through the various growth stages of their business. This is a huge competitive advantage.
  4. Brand potency. Brand potency is when the brand becomes easily recognizable and, ideally, top-of-mind in the target consumer’s head. It takes many years and many franchise locations to achieve brand potency, and it’s not just about branding; it’s also about the ability of the franchisee base to deliver a consistently good experience. The loop back to proven systems and processes is important. For a new franchisee to benefit from the brand potency, they have to learn to follow the systems and deliver on the brand promise.
  5. Strong franchisee community. This is perhaps the most underestimated benefit of buying into a franchise system. Imagine having access to a brain trust of dozens to hundreds of franchisees who are running the same business as you, every day. The ability to validate ideas with several of these existing franchisees is critical in your evaluation of the strength of the business opportunity, and the franchisor’s ability to support their existing franchisees.

CONS

  1. Limited location availability. As the franchise system grows, the available market opportunity for prospective franchisees shrinks. While the appeal of buying a big-brand franchise is seductive, the reality is that a prospective franchisee must be willing to buy a franchise that may require a longer daily commute, or even a move to a different region where some opportunity exists.
  2. Existing franchisees might get priority on acquiring new locations. When multi-unit ownership is common within a brand, experienced franchisees often have priority when it comes to new locations, over prospective owners with untested operating capability.
  3. Stagnation risk. As a business matures, it can become stuck in its ways. If the franchise leadership team and the existing franchisee base aren’t attentive to shifting market trends and consumer behaviour, the risk of stagnation accelerates. We can easily think of strong brands that faded into irrelevance because they failed to adjust to shifting consumer appetites.

Other considerations

The appeal of a strong brand is logical on many levels; the likelihood of success is stronger than with emerging franchisor brands for many reasons. If you’re completely set on buying a well-known brand, then you need to be very patient, as it can take several years before a location becomes available, or before your name comes up on the franchisor’s waiting list, or both.

One strategy to get the best of both worlds (a franchisor with proven systems, and good market availability) is to research Canadian regional brands or brands from the U.S. that are looking to expand into your market. While you sacrifice brand potency, you retain all of the other benefits, and you’re likely to get a location that’s close to home.

If you can’t deliver the franchisor’s brand promise, it doesn’t matter how strong the brand is, so your focus should be on finding a business where your core skills and strengths are well-suited to the work it takes to run the franchise, and where there are good systems and support mechanisms to help you do so. With this focus, you may be surprised at the range of franchise opportunities that are a good fit for you, regardless of the franchisor’s maturity level.

Grant Bullington is the president of FranNet of Western Canada. He and his team have been helping serious prospective franchisees find and research opportunities since 2009. Grant is also the host of the Franchise Scout podcast.

Gary Prenevost is one of Canada’s leading franchise experts; he and his team have helped over 2,000 people search for their optimum franchise. Gary’s book, The Unstoppable Franchisee: 7 Drivers of Next-Level Growth, is coming soon.

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Midas named #1 auto-service brand in Entrepreneur’s Top Global Franchises Ranking https://cfa.ca/franchisecanada/midas-named-1-auto-service-brand-in-entrepreneurs-top-global-franchises-ranking/ Tue, 12 Jul 2022 13:43:34 +0000 https://cfa.ca/franchisecanada/?p=24863 Midas, the 66-year car-care brand and a subsidiary of TBC Corporation, has been recognized as the number one auto-service franchise brand and listed in the 31st position of all global franchise brands on the 2022 Top Global Franchises Ranking by Entrepreneur magazine. The ranking evaluates franchise organizations in categories such...

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Midas, the 66-year car-care brand and a subsidiary of TBC Corporation, has been recognized as the number one auto-service franchise brand and listed in the 31st position of all global franchise brands on the 2022 Top Global Franchises Ranking by Entrepreneur magazine. The ranking evaluates franchise organizations in categories such as costs and fees, franchisee support, brand strength, financial strength and stability, in addition to international size and growth.

“We are a growing, franchisee-focused organization,” said Lenny Valentino Jr., Midas Vice President & GM. “Midas has a lot to offer ambitious self-starters looking to go into business for themselves but not by themselves—a famous brand, a full range of high-demand services, including brand-name tires, compelling marketing, and an attractive package of financial incentives. This is an exciting opportunity.”

Launched in 1956, Midas was the first company to offer nationwide, lifetime-guaranteed brake service. Today’s Midas, which delivers a comprehensive menu of services in over 2,000 locations worldwide, distinguishes itself through a number of customer-centric shop processes, including presenting a written estimate before doing any work and offering a view into the service bays in most locations.

“We’re providing programs that point the way to a superior, five-star Google auto-service experience for customers,” said Valentino. “Everything we do is geared towards making Midas the place where consumers want to shop, where car-care professionals want to work … and where potential new franchisees want to own.”

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