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Keynote Presentations

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CFA National Convention is known for its inspiring Keynote Speakers. Every year, we bring together some of Canada’s most esteemed business leaders to share their secrets to success, innovation and strong leadership. If you want to have an impact on your organization this year, be sure to attend all of the Keynote Presentations at Your 2019 Convention.

Sunday, April 7 – 5:00 PM – 6:00 PM

During this interactive presentation, our panellists will share their experiences, answer your questions, and offer unique insights into what it takes to come out on top in an ever-challenging franchise landscape!
C-Suite speaker photos

Tales from the C-Suite: How to Lead Your Franchise to Greatness

Panel Moderated by:
Blair Rebane, Borden Ladner Gervais LLP
Clark Harrop, McDonald's Restaurants of Canada

Panelists:
Dina Dwyer-Owens, Neighborly
Shelly Sun, BrightStar Care
Dan Steward, Pillar to Post Home Inspectors
Lawrence Eade, Box Concepts Food Group
Hadi Chahin, Mary Brown's Chicken and Taters

All business leaders face challenges, but as a franchise business leader, you have the added challenge of a network of franchisees who rely on you for their success. Who better to help you navigate this unique leadership position than apanel of franchisors who are right there in the trenches with you?

Meet the C-Suite

These franchise leaders represent a variety of industries and system sizes, but what they all have in common is a commitment to franchise excellence and a willingness to share their expertise:

Dina Dwyer-Owens, Neighborly
Brand Ambassador and Board of Directors member for Neighborly, a multi-brand system with more than 3,700 franchisees in nine countries, Dina Dwyer-Owens is also a business leader, motivational speaker and author of Values, Inc.: How Incorporating Values into Business and Life Can Change the World, which was named one of the top ten business books by Forbes in 2015

Shelly Sun, BrightStar Care
Shelly Sun is the CEO and Founder of BrightStar Group Holdings Inc., the parent company of BrightStar Care and BrightStar Senior Living & Memory Care, Certified Franchise Executive,and author of Grow Smart, Risk Less.

Dan Steward, Pillar to Post Home Inspectors
Since 2004, Dan Steward has been the President and CEO of Pillar to Post Home Inspectors, the largest home inspection company in North America with over 550 franchises across Canada and USA who have conducted more than two million home inspections to date.

Lawrence Eade, Box Concepts Food Group
Lawrence Eade is the partner and Chief Financial Officer of Wox Box. His expertise in operations, accounting, finance, and law has helped grow the brand from three locations in Canadato over 75 restaurants globally.

Hadi Chahin, Mary Brown’s Chicken and Taters
Hadi Chahin is the President and Chief Operating Officer of Mary Brown’s. He brings over 20 years of experiencein Operations, Financial Management, Strategic Planning and Business Development to his leadership role at the company.

Monday, April 8 – 9:00 AM – 10:00 PM

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The Future of Your Franchise System

Presented by: Dan Monaghan, Managing Partner, Clear Summit Group

In an economy increasingly driven by change and disruption, technology has the power to fuel the growth of franchise systems and drive stronger unit economics while further enriching both customer and franchisee satisfaction. Franchisors not leveraging the latest technology and innovations are increasingly operating at a competitive disadvantage and facing increasing pressure from franchisees who fear falling behind.

In this session, the Managing Partner of Clear Summit Group, Co-founder of WSI International, and best-selling author, Dan Monaghan, will teach you how to position yourself for future success, despite today’s changing technological landscape. You’ll understand how artificial technology assistants, like Amazon Alexa, are impacting the future of digital marketing and changing customers’ experiences and expectations, and see the opportunities virtual and augmented reality present for franchisors.

Are you prepared to guide your franchisees into the future? Are you confident that your competitive advantage is sustainable? Dan’s thought provoking session will unveil the opportunities available through artificial intelligence, help you harness innovation within your own franchise system to give you an edge over the competition, and help you chart a path into the future for your company.

Tuesday, April 9 – 11:30 AM – 12:30 PM

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Create a Remarkable Experience

Presented by: Peter Van StralenFormer CEO, The Grounds Guys; Speaker, Author & Executive Coach

If you’re ready to go on an amazing journey that starts with a couple of kids, a borrowed lawnmower and a big dream, you’ll want to listen in on Peter van Stralen’s Keynote Presentation!

Before he became a certified franchise executive and CEO, Peter was just a kid with an entrepreneurial dream. As teenagers, he and his brothers began their own family business cutting grass, eventually building it into a multi-million dollar franchise system.

With a commitment to personal development, Peter realized early on in his career that if he created a remarkable experience for his employees, they would do the same for customers. He called his idea the culture of C.A.R.E. which stands for “Create a Remarkable Experience.”

Today, Peter is travelling the world with his wife and their three children on a mission to inspire other entrepreneurs and company leaders to use C.A.R.E. His leadership program shows business leaders how to create a remarkable environment for employees, a remarkable enterprise for investors, and a remarkable experience for customers.

In this engaging presentation, Peter will show you how your brand can stand out from the crowd and be more like a movement than just another company, a force for good that transcends business overflowing into family life, personal life and into the communities in which you operate.

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Thank you to the following members who are National Sponsors and support CFA throughout the year:

CFA knock-out Logo

Canadian Franchise Association (CFA)
116-5399 Eglinton Ave W
Toronto, Ontario
M9C 5K6

T: 416-695-2896
F: 416-695-1950
E: info@cfa.ca
H: Weekdays, 9am-5pm