FAQ for COVID-19 Impact on 2020 CFA National Convention

The Canadian Franchise Association (CFA) wants to assure you that we are taking all member concerns into consideration and ask for your patience and understanding as we work through the next steps for the 2020 CFA National Convention.

Q: Will CFA National Convention take place later in 2020?

Yes, at present we are evaluating potential new dates for convention later this year.  Our goal is to continue to bring you a platform for learning, networking and business opportunities. New Convention dates will be announced as soon as they are confirmed.

Q: What will happen to my registration or Awards Gala Tickets for CFA National Convention?

Registrations and tickets will transition seamlessly for all our attendees. You will automatically be registered, and all fees paid will roll over to the new Convention dates.

Q: I have booked my hotel stay, what should I do to cancel my booking?

If you have booked your stay for the CFA National Convention at Le Westin Montreal, the hotel should have already cancelled your reservation and contacted you.  If not, we suggest contacting the hotel directly. 

Q: I am a Marketplace Exhibitor. What happens to the booth I paid for?

Your exhibitor fee will automatically roll over once the new dates for CFA National Convention are announced.

Q: Who should I contact if I have a question about CFA National Convention?

The CFA will continue to keep you updated as further details are confirmed related to the postponement of the CFA National Convention. Should you have immediate concerns regarding the CFA National Convention please contact Janet O’Connell, Senior Manager, Events, at joconnell@cfa.ca

We thank you for your patience and understanding as we work through the planning process for rescheduling the 2020 CFA National Convention. This page will be updated with new information as it becomes available.