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Canadian Franchise Association Announces Winners of the 2018 Awards of Excellence in Franchising

Symposium Cafe and Little Kickers Take Home Top Honours at the CFA Awards Gala

(Toronto, ON) April 24, 2018… The Canadian Franchise Association (CFA) is pleased to announce that the Traditional and Non-Traditional Grand Prize winners of the 2018 CFA Awards of Excellence in Franchising are Symposium Cafe and Little Kickers, respectively. The CFA awards two separate Grand Prizes in its annual awards program to reflect the range of franchise opportunities in the market.

“Franchising in Canada is very diverse, ranging from home-based children’s sports franchises like Little Kickers to full-service restaurants like Symposium Cafe,” says Lorraine McLachlan, the CFA’s President and CEO. “To reflect this diversity, and to ensure that participating franchise systems are being rated against their peers, our awards program includes seven categories and two Grand Prizes.”

Considered the pinnacle of franchise achievement in Canada, the CFA Awards of Excellence in Franchising are given annually to franchise systems that have demonstrated the strongest, most mutually rewarding relationships with their franchisees. The Grand Prizes were presented during a gala awards presentation dinner at the 27th annual CFA National Convention in Ottawa, Ontario.

“The CFA Awards of Excellence in Franchising truly set a benchmark for franchises throughout Canada and we are honoured to present the awards to this year’s winners,” McLachlan continues. “No matter what size a franchise system is, or what format it takes, a solid relationship between franchisor and franchisee is vital to the system’s success. Symposium Cafe’s and Little Kickers’ strong results demonstrate they offer outstanding support to their franchisees.”

Open exclusively to CFA-member franchise systems who have been franchising for three years or more, the CFA Awards of Excellence in Franchising recognize excellence in franchise operations. Winning systems must demonstrate a dedication to superior franchisee relations, leadership, business planning, marketing, training and support, ongoing operations and communications.

This year, more than 70 CFA-member franchise systems participated in the competition, setting a new record. The winning franchise systems were decided based on the results of a survey completed by participating franchisors and their franchisees about their experiences and levels of satisfaction with the system. The CFA Awards of Excellence in Franchising is sponsored by the CFA and administered by the Portage Group, a third-party research firm.

Entries were separated into Traditional Franchises (those with brick and mortar locations) and Non-Traditional Franchises (those that are mobile or home based). Within these categories, entrants were grouped based on number of franchisees.

These categories reflect the wide range of franchise opportunities in today’s marketplace and create a more even playing field for the ranking of each entry.

The 2018 CFA Awards of Excellence in Franchising winners are:

2018 CFA Awards of Excellence in Franchising Grand Prize

Traditional Franchises: Symposium Cafe            Non-Traditional Franchises: Little Kickers

Traditional Franchises (i.e. bricks and mortar locations)

6-15 Franchisees

Gold: Lice Squad.com   Silver: Inspiration Learning Center Bronze: THE TEN SPOT Beauty Bar

16-29 Franchisees

Gold: Symposium Cafe  Silver: Scholars Education Centre Bronze: White Spot Restaurants

30-99 Franchisees

Gold: Triple O’s   Silver: UCMAS Mental Math Schools Bronze (Tie): Speedpro Signs and Wendy’s Restaurants of Canada Inc.

100+ Franchisees

Gold: Pizza Nova Silver: A&W Food Services of Canada Bronze: Boston Pizza International Inc.

Non-Traditional Franchises (i.e. mobile, home-based, etc.)

6-15 Franchisees

Gold: Wise Cracks  Silver: Par-T-Perfect Party Planners Bronze: Heart to Home Meals

16-29 Franchisees

Gold: Little Kickers Silver: Restoration 1 Bronze: TWO MEN AND A TRUCK

30+ Franchisees

Gold: Paul Davis Restoration Inc.

Silver: Alair Homes Bronze: Home Instead Senior Care

For more information about the CFA Awards of Excellence in Franchising, visit www.awardsprogram.ca.

About the Canadian Franchise Association The Canadian Franchise Association (CFA) helps everyday Canadians realize the dream of building their own business through the power of franchising. CFA advocates on issues that impact this dream on behalf of more than 700 corporate members and over 40,000 franchisees from many of Canada’s best-known and emerging franchise brands. Beyond its role as the voice of the franchise industry, CFA strengthens and develops franchising by delivering best-practice education and creating rewarding connections between Canadians and the opportunities in franchising. Canadian franchises contribute over $96 billion per year to the Canadian economy and create jobs for more than 1.8 million Canadians. Learn more at www.cfa.ca or www.FranchiseCanada.online.

                                                                                    # # #

For media accreditation, more information, and/or to arrange an interview with Lorraine McLachlan, CFA President & CEO, or any of the award winners, please contact:

Lisa Raffaele

PUNCH Canada

E-mail: Lisa@punchcanada.com

Tel: (647) 837-1265

 

 

 

Canadian Franchise Association Announces 2018 Franchisees’ Choice Designees

 

(Toronto, ON) April 25, 2018… The Canadian Franchise Association (CFA) (www.cfa.ca) announced the recipients of the 2018 Franchisees’ Choice Designation last night at a gala awards presentation during the 27th annual CFA National Convention in Ottawa, Ontario. This is the eighth year for the annual awards program and, to recognize franchise systems that have been awarded the Franchisees’ Choice Designation multiple years in a row, CFA has introduced special 5, 6, 7 and 8-year logos that these companies can use to promote their consistent high marks from franchisees.

“The true strength of a franchise system lies in the mutually-rewarding relationship between a franchisor and its franchisees,” says Lorraine McLachlan, CFA President and Chief Executive Officer. “Being a Franchisees’ Choice designee is a high honour because the high rankings in franchisee satisfaction come directly from the franchisees themselves. To earn that honour year over year is especially significant because it shows that these recipients are consistently earning high marks from their franchisees.”

The Franchisees’ Choice designees are CFA member franchise systems who voluntarily took part in an independently-administered survey. Their franchisees were asked to rate the franchisor in key areas of the franchise business model, including leadership; business planning and marketing; training and support; ongoing operations; and the relationship between the franchisor and franchisee.

In the due diligence process of investigating a franchise opportunity, speaking with existing franchisees about the opportunity being explored is essential. For prospective franchisees, the Franchisees’ Choice Designation identifies that a franchise brand has received solid endorsement and ratings from its franchisees. The 2018 Franchisees’ Choice designees are representative of the spectrum of franchise opportunities and the diversity and excellence of CFA members.

Regardless of any awards or recognitions a franchise system may receive, CFA strongly recommends that prospective franchisees conduct thorough due diligence. CFA offers an array of products and events for prospective franchisees, including CFA’s official online franchise directory LookforaFranchise.ca, FranchiseCanada magazine, the annual FranchiseCanada Directory and The Franchise Show, Canada’s largest franchise-only exhibition held across Canada.

For more information about the Franchisees’ Choice Designation program, visit www.awardsprogram.ca.

 

2018 CFA Franchisees’ Choice Designees

30 Minute Hit
9Round Franchising LLC
A&W
Alair Homes
BeaverTails (5-Year Designee)
Bin There Dump That
Bloomtools Canada
Boston Pizza (8-Year Designee)
Browns Socialhouse
CertaPro Painters (8-Year Designee)
Clintar Landscape Management
COBS Bread (8-Year Designee)
Comfort Keepers Canada (7-Year Designee)
Cultures
Driverseat
Edo Japan (8-Year Designee)
FASTSIGNS (6-Year Designee)
FATBURGER
Fire-Alert Mobile Extinguishers (5-Year Designee)
Heart to Home Meals
Hickory Dickory Decks
Home Instead Senior Care (8-Year Designee)
Inspiration Learning Centre
Instant Imprints (5-Year Designee)
InXpress
Kumon Math and Reading Centres
LEAKPRO
Liberty Tax Service (8-Year Designee)
Lice Squad.com (7-Year Designee)
Little Kickers (5-Year Designee)
Mary Brown’s Famous Chicken & Taters (8-Year Designee)
Metropolitan Movers Inc.
Mister Transmission
MOLLY MAID
Mr. Souvlaki
Noodlebox
Orangetheory Fitness
Oxford Learning
Oxygen Yoga and Fitness
Par-T-Perfect Party Planners Inc. (5-Year Designee)
Paul Davis Restoration
Pizza Nova (8-Year Designee)
Pizza Pizza (5-Year Designee)
Postcard Portables
Prep’n Sell
Print Three Franchising (5-Year Designee)
PropertyGuys.com Inc. (8-Year Designee)
PuroClean Canada (7-Year Designee)
Quesada Burritos and Tacos
Restoration 1
Ricky’s All Day Grill
Sangster’s Health Centres (8-Year Designee)
Scholars Education Centre
Speedpro Signs (6-Year Designee)
Spray-Net
St. Louis Bar and Grill
Symposium Cafe Inc. (8-Year Designee)
Tan on the Run
The Lunch Lady
THE TEN SPOT® beauty bars
Triple O’s
TWO MEN AND A TRUCK (8-Year Designee)
UCMAS Mental Math Schools (8-Year Designee)
Villa Madina
Vin Bon
Wendy’s
White Spot Restaurants (5-Year Designee)
Wise Cracks

# # #

About the Canadian Franchise Association
The Canadian Franchise Association (CFA) helps everyday Canadians realize the dream of building their own business through the power of franchising. CFA advocates on issues that impact this dream on behalf of more than 700 corporate members and over 40,000 franchisees from many of Canada’s best-known and emerging franchise brands. Beyond its role as the voice of the franchise industry, CFA strengthens and develops franchising by delivering best-practice education and creating rewarding connections between Canadians and the opportunities in franchising. Canadian franchises contribute over $96 billion per year to the Canadian economy and create jobs for more than 1.8 million Canadians. Learn more at www.cfa.ca or www.FranchiseCanada.online.

Media Contact:
Lisa Raffaele
PUNCH Canada
lisa@punchcanada.com | (647) 837-1265

Canadian Franchise Association Announces Winners of the 2018 CFA Recognition Awards

Randy Moore of Mister Transmission to Receive Lifetime Achievement Award

(Toronto, ON) April 9, 2018… The Canadian Franchise Association (CFA) is pleased to announce the winners of the 2018 CFA Recognition Awards. The awards will be presented during a gala awards presentation dinner on Monday, April 23 at the 27th annual CFA National Convention in Ottawa, Ontario.

CFA Recognition Awards pay tribute to individuals and franchise systems for their achievements and contributions to the Canadian franchise community, and for their commitment and contributions to philanthropic endeavours. Nominations are solicited from CFA members across Canada and winners are selected by committee based on merit.

“The CFA Recognition Awards are about excellence in the franchise community,” says the CFA’s President and Chief Executive Officer, Lorraine McLachlan. “Franchising is a significant business sector in Canada making positive contributions to the Canadian economy and the community-at-large.  Our prestigious CFA Recognition Awards celebrate these contributions. We congratulate all the winners on their achievements.”

New this year, the CFA has introduced a Diversity and Inclusion Champion Award to recognize a company or individual for extraordinary leadership and contribution towards improving and promoting diversity and inclusion within their workplace and the franchise community in Canada.

The recipients of the 2018 CFA Recognition Awards are:

Category: Diversity and Inclusion Champion Award
Recipient: The Lunch Lady

Since its launch in 1993, the Lunch Lady has had all the right ingredients for a rewarding franchise: serve good food to over 140 communities and help create diverse and inclusive societies. And it all boils down to founder Ruthie Burd’s dedication to ensure “everyone wins.” Today, she proudly supports healthier school food environments in hundreds of schools, delivering her service to thousands of kids, including those with allergies, helps schools raise much needed funds, and is currently involved in developing strategies to assist not-for-profit organizations to provide meals for those at-risk through the newly created Lunch Lady Foundation. Ruthie is also committed to providing employment opportunities for adults with special needs, not just in her company, but across Canada. What started out as a brand created by one mom for other moms, has grown into a thriving business that continues to serve communities in the best way possible.

Category: Lifetime Achievement Award
Recipient: Randy Moore, Mister Transmission

Trail-blazer. It’s the one word that best sums up Randy Moore and his achievements as President and CEO of Mister Transmission, a leading brand in driveline repairs. From a single store in Richmond Hill, Ontario in 1963, (where he was Store Manager), to more than 60 locations across the country, Randy Moore’s role in Mister Transmission’s growth is nothing short of exemplary. Through the span of his 40-year career, he’s gone above and beyond, mentoring franchisees across the automotive sector and forging one of Canada’s most iconic and memorable brands.

Category: Hall of Fame Award
Recipient: Kumon

Kumon Logo

With over 24,700 learning centres and 4.3 million enrolments to date, Kumon is one of the fastest growing businesses, helping children achieve their academic potential worldwide. But back in 1954, founder Toru Kumon was only intent on helping one child achieve his potential: his son. After coming home with poor test results, Kumon created math worksheets for his son’s daily practice.

Fast forward to 2018 and children all over world use Kumon’s math sheets as a springboard to success. Through an unwavering commitment, the Kumon brand continues to ensure every child is able to reach their academic goals through partnerships with organizations like the Japan Integration Cooperation Agency and Bangladesh Rural Advancement Committee.

Category: Outstanding Corporate Citizen Award
Recipient: BioPed

Walking the walk, BioPed is more than just a brand specializing in custom orthotics. It’s a brand that’s helped underprivileged communities around the world move safely, easily and comfortably through its Goodytwoshoes Foundation. Partnering with charities like Salvation Army Shelters since 2010 and Soles4Soles more recently, BioPed has kept shoes out of landfills and provided footwear to people in need. From children walking to school to receive an education to women working out on fields to feed their families, BioPed remains dedicated to providing the foundation for happy and healthy communities everywhere.

Category: Volunteer Leadership Excellence Award
Recipient: The CFA Changing Workplaces Taskforce
Matthew Badrov, Sherrard Kuzz LLP
Janice Beer, A&W Food Services of Canada
Julie Breau, Restaurant Brands International
Clark Harrop, McDonald’s Restaurants of Canada
Joel Levesque, McDonald’s Restaurants of Canada
Sherry MacLauchlan, McDonald’s Restaurants of Canada
Carol Patterson, Restaurant Brands International
Julie May Rogers, McDonald’s Restaurants of Canada
Michael Sherrard, Sherrard Kuzz LLP
Peter Snell, Gowling WLG LLP
Larry Weinberg, Cassels Brock LLP
John Wissent, CFA Board of Directors

With potential changes to Ontario’s labour laws posing a critical threat to franchising in the province, the CFA’s ability to advocate for franchisors and franchisees on this issue would not have been possible without the dedicated volunteers who made up the CFA Changing Workplaces Task Force. Formed in November 2015, the Task Force worked tirelessly to ensure that the government did not adopt recommendations for a joint-employer designation for franchisors, which would have destroyed the franchise business model in Canada. As a result of these efforts, joint-employer was not included in Ontario’s new labour legislation, and franchisors were not singled out in any of the amendments.

For more information about the CFA Recognition Awards, please visit: www.cfa.ca.

###

About the Canadian Franchise Association
The Canadian Franchise Association (CFA) helps everyday Canadians realize the dream of building their own business through the power of franchising. CFA advocates on issues that impact this dream on behalf of more than 700 corporate members and over 40,000 franchisees from many of Canada’s best-known and emerging franchise brands. Beyond its role as the voice of the franchise industry, CFA strengthens and develops franchising by delivering best-practice education and creating rewarding connections between Canadians and the opportunities in franchising. Canadian franchises contribute over $96 billion per year to the Canadian economy and create jobs for more than 1.8 million Canadians. Learn more at www.cfa.ca or www.FranchiseCanada.online.

Media Contact
Lisa Raffaele | (647) 837-1265 | lisa@punchcanada.com

 

CFA knock-out Logo

Canadian Franchise Association (CFA)
116-5399 Eglinton Ave W
Toronto, Ontario
M9C 5K6

T: 416-695-2896
F: 416-695-1950
E: info@cfa.ca
H: Weekdays, 9am-5pm





Upcoming Events

  1. [Webinar] The Time is Now for Franchise Organizations to start acting like Brand Chains

    December 4 @ 12:00 pm - 1:00 pm
  2. CFA Holiday Luncheon

    December 5 @ 11:00 am - 2:00 pm
  3. [Webinar] Accessing the USA Market: Learn How It’s Done

    January 15, 2020 @ 12:00 pm - 1:00 pm