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CFA Franchise Law Day Concurrent Session Spotlight: “Conscious Uncoupling”

CFA Franchise Law Day Concurrent Session Spotlight

The franchise relationship is unique, and in many ways like a marriage. At the outset, all parties are hopeful and excited for a long-term commitment. Unfortunately, however, many franchise relationships end.

Listen as Carly Cohen, from Cassels Brock & Blackwell, and Stephanie Sugar, from McCarthy Tetrault LLP, breakdown why their session, “Conscious Uncoupling”: Managing the Franchise Relationship from Beginning to End, is a must-attend for all franchisors. Register Now!

4 Reasons Why Franchise Law Day is a Must-Attend Event!

4 Reasons Why Franchise Law Day is a Must-Attend Event!

1. You’ll Protect Your Business – To ensure your business remains viable you must be compliant with laws and regulations. The CFA Franchise Law Day was designed to help businesses like yours, minimize legal risk to keep operations running smoothly.

2. You’re Business Will Stay Current – You’ll hear from and network with Canada’s top legal lawyers and experts, who will give you the inside scoop on the need-to-know legal topics and trends. Listen as Carly Cohen, from Cassels Brock & Blackwell, and Stephanie Sugar, from McCarthy Tetrault LLP, breakdown why their session, “Counscious Uncoupling”: Managing the Franchise Relationship from Beginnning to End, is a must-attend for all franchisors. 

3. It’s Convenient – In just one day you will get up to speed on all the latest legal requirements and still have plenty of time to connect with like-minded peers.

4. You’ll Find Business Solutions Easily – From legal challenges posed by the rise of technology to franchisee relations, every session will breakdown relevant business issues and provide practical solutions you can immediately implement into your system. 

Register Now!

CFA Brings #FranchiseAwareness to Queen’s Park

On April 2nd, the Canadian Franchise Association (CFA) brought our Franchise Awareness Day to the Legislative Assembly of Ontario in Queen’s Park, helping to raise awareness about Canada’s $100 billion (and growing) franchise industry. Over 20 leading CFA member franchisors connected with Ontario politicians to highlight the significance of the franchising industry and the positive impact it has made on the Canadian and Ontario economy.

From Caucus meetings to one-on-one meetings to our cocktail reception, it was a day marked by connection, education, and empowerment. Together, our participating members were able to express the ongoing role franchising has played in their lives and Ontario’s local communities. Thank you to all our members who participated in Franchise Awareness Day and to the Members of Provincial Parliament (MPP’s) who took meetings with us.

Scroll down to see some photos from the day!

From left to right: David Collier (Prep ‘n Sell), Stephen Schober (Metal Supermarkets), Laurie Scott, Minister of Labour, Sherry McNeil (Canadian Franchise Association), and David Black (Canadian Franchise Association).


From left to right: Todd Smith, Economic Development Minister, Sherry McNeil (Canadian Franchise Association), and Clark Harrop (McDonald’s Restaurants of Canada).

From left to right: David Black (Canadian Franchise Association), Jane McKenna, Parliamentary Assistance to the Minister of Labour, Sherry McNeil (Canadian Franchise Association), and David Druker (The UPS Store).


From left to right: Chris Milthorpe (Fairhart Productions), Sherry McNeil (Canadian Franchise Association), Jeff Yurek, Minister of Transportation, Gary Prenevost (FranNet Canada), and Kenny Chan (Canadian Franchise Association).


Ruthie Burd of The Lunch Lady and Michelle Burton, Qozen Yoga & Well-Being Studio.


From left to right: Craig Touchie (Great Clips), Sherry McNeil (Canadian Franchise Association), Vic Fedeli, Ontario Finance Minister, Doug Downey, Parliamentary Assistant to the Minister of Finance, and Andrew Arminen (Metal Supermarkets).

CFA Announces Winners of the 2019 Awards of Excellence in Franchising

Inspiration Learning Center and Driverseat Inc. receive Top Honours at the CFA Awards Gala

The Canadian Franchise Association (CFA) is pleased to announce the Traditional (those with bricks and mortar locations) and Non-Traditional Grand Prize (those that are mobile or home-based) winners of the 2019 CFA Awards of Excellence in Franchising are Inspiration Learning Center and Driverseat Inc., respectively. CFA awards two separate Grand Prizes to reflect the range of franchise opportunities on the market.

“Franchising in Canada is very diverse, ranging from children’s education franchises like Inspiration Learning Center to home-based service franchises like Driverseat Inc.,” says Sherry McNeil, CFA President & CEO. To reflect this diversity, and to ensure participating franchise systems are being rated against their peers, the CFA Awards of Excellence in Franchising program includes seven categories and two Grand Prizes.

Considered the pinnacle of franchise achievement in CanadaCFA Awards of Excellence in Franchising are given annually to franchise systems having demonstrated superior franchise relations, leadership, training and communications. The Grand Prizes were presented at the Awards Gala dinner during the 2019 CFA National Convention in Niagara Falls, Ontario.

“The CFA Awards of Excellence in Franchising celebrates the best of Growing Together™ and the symbiotic partnership between franchisor and franchisees,” McNeil continues. “Regardless of the size or concept, a strong relationship between the franchisor and franchisees is vital to a franchise system’s success. We congratulate Inspiration Learning Center and Driverseat Inc. for their achievements – they’ve demonstrated they are the very best in Canadian franchising in 2019.”

This year, over 70 CFA-member franchise brands participated in the CFA Awards of Excellence in Franchising program. Sponsored by CFA and administered by the Portage Group, a third-party research firm, the winning franchise systems were determined based on the results of a survey completed by participating brands’ franchisees about their experiences and levels of satisfaction with the system.

Entries were separated into Traditional Franchises and Non-Traditional Franchises. Within these categories, entrants were grouped based on their number of franchisees.

These categories reflect the diversity of franchising and the spectrum of franchise opportunities available in today’s market.

New this year, CFA introduced the Franchisee of the Year Award recognizing top-performing franchisees for their unique accomplishments and excellence in business performance, community service, and brand involvement. Subway Restaurants’ multi-unit franchisee, Kelly-Anne Pelley from Corner Brook, Newfoundland and Labrador received the gold in the Traditional category and TWO MEN AND A TRUCK’s franchisees, Paul Bimm & Lyne Vincent from Ottawa, Ontariowere gold winners in the Non-Traditional category.

“This is a monumental moment for CFA and its members because we’re celebrating the successes of franchisees for the first time,” says Sherry McNeil, CFA President & Chief Executive Officer. “We congratulate Kelly-Anne PellyPaul Bimmand Lyne Vincent.”

Separated into Traditional and Non-Traditional Franchises, winners for the Franchisee of the Year Award were determined by CFA’s Education Advisory Committee based on the strength of the participating entrants’ award submissions.

The 2019 CFA Awards of Excellence in Franchising winners are:

The 2019 CFA Awards of Excellence in Franchising Grand Prize

Traditional Franchises: Inspiration Learning Center | Non-Traditional Franchises: Driverseat Inc.

Traditional Franchises

6-15 Franchises
Gold: Inspiration Learning Center – Tutoring and Private School
Silver: Lice
Bronze: Sweet Jesus

16-29 Franchises
Gold: Symposium Café
Silver: White Spot Restaurants
Bronze: THE TEN SPOT Beauty Bar

30-99 Franchises
Gold: Triple O’s
Silver: FASTSIGNS International, Inc.
Bronze: UCMAS Mental Math Schools

100+ Franchises
Gold: Pizza Nova Take Out Ltd.
Silver: A&W Canada
Bronze: Oxford Learning Centres

Non-Traditional Franchises

6-15 Franchises
Gold: Driverseat Inc. 
Silver: Pop-A-Lock
Bronze: Metropolitan Movers

16-29 Franchises
Gold: Restoration 1 Canada
Bronze: Right at Home Canada

30+ Franchises
Gold: Paul Davis Restoration Canada
Silver: PuroClean
Bronze: WP Creations

The 2019 CFA Franchisee of the Year Award Winners are:

Non-Traditional Franchises

Gold: Paul Bimm & Lyne Vincent – Ottawa, Ontario, TWO MEN AND A TRUCK
Silver: Spencer Janke – Edmonton, Alberta, Elite Trade Painting
Silver: Kelsi Ashley & Erin Levesque – Sudbury, Ontario, MOLLY MAID Canada

Traditional Franchises

Gold: Kelly-Anne Pelley – Corner Brook, Newfoundland and Labrador, Subway Restaurants
Silver: Mark Mebs – Victoria, British Columbia, BeaverTails
Bronze: John Lockyer – Orangeville, Ontario, Dairy Queen

For more information about the CFA Awards of Excellence in Franchising, visit

About the Canadian Franchise Association

The Canadian Franchise Association (CFA) helps everyday Canadians realize the dream of building their own business through the power of franchising. CFA advocates on issues that impact this dream on behalf of more than 750 corporate members and over 40,000 franchisees from many of Canada’s best-known and emerging franchise brands. Beyond its role as the voice of the franchise industry, CFA strengthens and develops franchising by delivering best-practice education and creating rewarding connections between Canadians and the opportunities in franchising. Canadian franchises contribute over $100 billion per year to the Canadian economy and create jobs for more than 1.9 million Canadians. Learn more at or

SOURCE Canadian Franchise Association

For further information: Media Contact: Lisa Raffaele, Fishman Canada, | (647) 837-1265

Congratulations to the CFA’s 2019 Recognition Award Winners!

The Canadian Franchise Association (CFA) is pleased to announce the winners of the 2019 Recognition Awards!

Honouring individuals and CFA member companies for their outstanding achievements, philanthropic endeavours, and contributions to the Canadian franchise community, these awards showcase those committed to enhancing franchising in Canada by Growing Together™.

With the addition of the new Distinguished Franchise Support Services/Supplier Award, a total of six Recognition Awards will be handed out at the Awards Gala Presentation Dinner on Monday, April 8, during the 28th annual CFA National Convention in Niagara Falls, Ontario.

Learn more about the winners below and register today for the CFA National Convention, April 7-9!


CFA Hall of Fame Award

Recipient: Choice Hotels

For 25 years, Choice Hotels Canada has been one of the highest occupied franchised accommodation chains in Canada, with over 5 million guests staying at one of its 325 locations each year. Located in all provinces and over 80% of Canada’s largest communities, Choice Hotels is undoubtedly a valued asset for millions of Canadians, in large part because of its franchisees.100% franchise owned and operated, guests can expect great service, quality accommodation, and a consistent customer experience at any of the properties in Canada, as well as 6,900 Choice hotels in more than 40 countries. With some of the best known hotel brands in the nation, Choice Hotels Canada has left an indelible mark on the Canadian franchising industry.


CFA Volunteer Leadership Excellence Award

Recipient: Tony O’Brien, TruShield Insurance

Since 2014, Tony O’Brien has been the Executive Vice President of TruShield Insurance, a role that is focused on developing insurance solutions that effectively allow Canadian entrepreneurs and small businesses to be successful and minimize risk. He is also the Chair of the Canadian Franchise Association’s Franchise Support Services and Supplier Committee. For years, Tony has dedicated his time and resources to advancing the franchising community. In fact, Tony has played a key role in numerous CFA events. He’s also responsible for helping a range of professionals in the franchising industry, offering the best learning and training when possible. His deep involvement and continuous support of the franchise community has helped shape the CFA, and the franchising community at large.



CFA Outstanding Corporate Citizen Award

Recipient: Pacini

Pacini doesn’t just serve delectable Italian cuisine. For more than 30 years, this restaurant has served people. Operating under the belief in the collective power of individuals to make a difference in the community, Pacini developed a program called “Pour l’amour des gens” which means “For the love of the people.” Today, Pour l’amour des gens supports 25 organizations and has raised nearly $350,000 to benefit various initiatives. Through its commitment to prioritizing people, Pacini is doing more than just feeding mouths. Pacini is feeding the hearts, minds and souls of people across the country.



Diversity and Inclusion Champion Award

Recipient: Inspiration Learning Center

One of the largest and fastest-growing tutoring centers in the Greater Toronto Area, Inspiration Learning Center, Tutoring and Private School is led by Director and Founder, Angel Kuang. A first-generation immigrant, Kuang is a fully-qualified educator who has fused both her Canadian and Chinese teaching experiences to not only help hundreds of students in diverse communities reach their full potential, but help entrepreneurs of all backgrounds (10 out of her 14 franchisees are women), who are passionate about education, achieve their dreams of success through franchising.


CFA Distinguished Franchise Support Services/ Supplier Award

Recipient: Reshift Media

The CFA’s ability to provide franchisors and franchisees premium educational and lead generation resources and support would not have been possible without Reshift Media’s outstanding contributions. For nearly seven years, this Canadian-based digital marketing company has worked closely with the CFA team to search optimize, redesign and market the CFA’s websites. Reshift is also an active member of the franchise community. You will often see the Reshift team at CFA events and they are very open about sharing their learnings and best practices with hundreds of other franchisors, franchisees and suppliers. For all these reasons, Reshift Media is recognized with our first-ever Distinguished Franchise Support Services/Supplier Award.


Lifetime Achievement Award

Recipient: Ronald Joyce

Ron Joyce was the iconic Canadian entrepreneur who, in 1964, invested in the first Tim Hortons donut shop in Hamilton, Ontario and then grew the business into one of the most successful food service chains in the world. Soon after the passing of his business partner, Tim Horton, Ron Joyce founded the Tim Horton Children’s Foundation to support disadvantaged children and youth. After selling his ownership of the company, he continued to personally support the well-being of children through his own foundation, The Joyce Family Foundation, which focuses on providing bursary funds to students looking to pursue a post-secondary education. Father, business owner and friend, Joyce’s spirit of generosity and unforgettable legacy will live on in the franchising community.

And the Finalists Are…

The results are in and the Canadian Franchise Association (CFA) is excited to announce the finalists for the 2019 CFA Awards of Excellence in Franchising and first-ever Franchisee of the Year!

Exclusively for CFA franchise system members, the Awards of Excellence is one of Canadian franchising’s biggest prize. Presented annually at the CFA’s National Convention, finalists are among a select few that have demonstrated the strongest and most mutually-beneficial relationships with their franchisees.

Finalists are grouped into seven categories based on the type of franchise – either traditional (those who operate a brick and mortar location) or non-traditional (those who operate a mobile or home based business) – and the number of franchisees. The winners from each category will than go on to become finalists for our two Grand Prizes – one for traditional franchises and one for non-traditional franchises!

Plus, for the first time this year, the CFA is excited to give out our Franchisee of the Year Award. Recognizing CFA member franchisees who have gone above and beyond for their franchise system, finalists have demonstrated excellence in business performance and community and brand involvement.

Franchisee of the Year finalists are grouped into two categories: one for traditional franchises and one for non-traditional franchises.

Check out the full Awards of Excellence and Franchisee of the Year finalists below and stay tuned for when the winners are announced on Monday, April 8, in Niagara Falls, Ontario!

Awards of Excellence 2019 logo

Awards of Excellence Finalists:

6-15 Franchisees Non-Traditional Franchises

Driverseat Inc.

Metropolitan Movers



6-15 Franchisees Traditional Franchises

Inspiration Learning Center – Tutoring and Private School


Sweet Jesus


16-29 Franchisees Non-Traditional Franchises

Restoration 1 Canada

Right at Home Canada



16-29 Franchisees Traditional Franchises

Symposium Café


White Spot Restaurants


30+ Franchisees Non-Traditional Franchises

Paul Davis Restoration Canada


WP Creations


30-99 Franchisees Traditional Franchises

FASTSIGNS International, Inc.

Triple O’s

UCMAS Mental Math Schools


100+ Franchisees Traditional Franchises

A&W Canada

Oxford Learning Centres

Pizza Nova Take Out Ltd.



Franchisee of the Year 2019 logo

Franchisee of the Year Finalists:


Non-Traditional Franchises

Spencer Janke – Edmonton, Alberta
Elite Trade Painting

Kelsi Ashley & Erin Levesque – Sudbury, Ontario

Paul Bimm & Lyne Vincent – Ottawa, Ontario


Traditional Franchises

Mark Mebs – Victoria, British Columbia

John Lockyer – Orangeville, Ontario
Dairy Queen

Kelly-Anne Pelley – Corner Brook, Newfoundland and Labrador
Subway Restaurants


Be the first to know who the winners are! Register today for the 2019 CFA National Convention, April 7-9 in Niagara Falls, Ontario!

4 Ways to Finance Your Franchise

Opening a franchise requires a significant financial investment often including franchise fees and steep advertising costs. For some, who feel they may lack the financial assets to invest in a franchise, this can be quite daunting.

But it doesn’t mean it’s the end of the road.

If you’ve found the right franchise fit, done your due diligence, and know that the franchise model can help you fulfill your business goals, there are four options you can explore to help finance your franchise. You can learn how Jon-Anthony Lui, a multi-unit franchise owner of Tutor Doctor, got the cash needed for his franchise on the Franchise Canada Chats Podcast:


  1. Personal Savings:

Probably the easiest and most cost-effective way to fund your franchise is through personal savings. The advantages here are that you’ll know exactly how much money you have to put towards your franchise, you won’t have to pay back any interest on a loan, and you’ll retain complete control. Just be sure you have enough money saved to minimize the risks of personal bankruptcy or debt.


  1. Bank Loans:

One of the top reasons to go this route is that you’re likely to get a loan as part of a well-reputed franchise than as an entrepreneur starting a business from scratch. But, before you approach a bank for a loan, make sure your credit is in good standing, all the required paperwork (i.e. tax returns, personal financial statements), and a solid business plan in place. It doesn’t hurt to shop around and talk to different institutions about your financing needs.


  1. Government programs:

As a prospective franchisees, you are eligible for a number of government programs so long as you thoroughly understand and meet their qualifications. Keep in mind that the government loan application process can be long, which means it’s worth carefully considering your qualifications for a seamless approval process.


  1. Borrowing from Friends and family:

Finally, you can always turn to family members and friends for funding. The benefit of this option is that you can agree on your own payment plan with family and friends. This is often a more flexible option, as sometimes you can adjust the plan if your financial situation changes. But ensure everything is in writing to avoid disagreements in the future.

Remember to weigh the pros and cons of each financing method. Find out which options Jon-Anthony Lui considered and used to fund his Tutor Doctor franchises on the Franchise Canada Chats Podcast.


Why Fitness Franchises are Booming

Fitness franchises have become extremely popular. In fact, franchise systems operating in the health and fitness sector have grown exponentially over the last five years. Over a five-year period, “Health and Fitness” franchise listings in Canada’s No. 1 franchise directory – – have seen a 35 per cent increase.

And it’s showing no signs of slowing down.

“Canadians today are taking charge of their health,” explains Steve Collette, co-founder and CEO of 3rd Degree Training and Actual Nutrition when asked why he believes health and fitness franchises are rapidly growing.

He discusses the growth of this growing franchise category in detail on the Franchise Canada Chats Podcast! You can listen to it here.


Here are a few reasons why Health and Fitness franchises are booming:


Canadians are becoming more health conscious

According to Stats Canada, more than 16.2 million Canadians aged 12 and over reported participating in at least 150 minutes of moderate to vigorous intensity aerobic physical activity per week. A health and fitness franchise not only actively meets this demand, but also provides its franchisee with the reward of helping Canadians live a healthy lifestyle and reach their fitness goals.


There’s something for everyone

Gone are the days when gyms targeted only a small segment of the population. Nowadays, gyms are attracting more members thanks to an abundance of choice. Members can choose a low-budget gym and still get a good sweat in or they could opt for a smaller, more specialized boutique studio to meet their specific fitness goals. Plus, there are 24-hour fitness centres popping up nationwide to make going to the gym is a lot more convenient for today’s consumers.


Happy, healthy employees

More and more businesses are recognizing the benefits of a healthy workforce when it comes to the bottom line. Many employers are covering the costs of gym services and studios. This has become a great source of supplemental revenue for the fitness industry at large and it’s one of the reasons why this sector continues to thrive.


The benefits of a dues-based business

Whether it’s on a bi-weekly or monthly basis, membership fees and/or annual contracts give entrepreneurs a source of recurring revenue. Combined with non-dues revenue sources typically available at gyms, such as smoothie bars and activewear merchandise, a health club could prove to be a very profitable venture.

All these factors are the key reasons why the demand for fitness franchises is so strong. Losing no stamina anytime soon, it’s definitely an exciting time be in the health and fitness franchise business!

You can learn more about the exciting opportunities in the health and fitness industry on the Franchise Canada Chats Podcast!

New Year, New Franchise Opportunities with Franchise Canada

Another year has come to an end and as we say good-bye to 2018 and hello to 2019, it’s time for you to follow your dreams, take a leap of faith, and pursue your personal and professional goals. If 2019 is the year you decide to invest in your dream franchise, the January/February issue of Franchise Canada is a must-read!

The Canadian Franchise Association’s (CFA) annual Trends Issue is officially online and on newsstands across the country, which means everything you need to know about the future of Canadian franchising is one click away. And if our 2019 Franchise Trends Report cover story is any indication, the year ahead looks bright for entrepreneurs, as 2019 is set to offer prospective franchisees a diverse range of exciting new investment opportunities.

In our Trends Report, Franchise Canada breaks down the four franchise sectors that have experienced the most growth over the last five years, setting them up for success in 2019 and making them ideal investment opportunities for Canadians ready to be in business for themselves but not by themselves.

Plus, our Trends Issue features not one, not two, but three Franchise Canada TV interviews with, CleanQuip, and Spiritleaf. And that’s not all!

Watch behind the scenes video content with Tutor Doctor franchisees as they explain why community involvement is vital for small business owners in our Giving Back feature. Click here to watch all videos from this issue.

Additional highlights of the January/February Issue include:

Franchising Heroes

Military personnel and franchise owners have more in common than you think. Hear from three veterans of the Canadian Forces who share the core values that helped them succeed in both careers.

Canada’s Green Rush

The Cannabis Act now means Canadians can legally possess, consume, and grow recreational cannabis. Take a look at three cannabis-based franchise systems looking to grow through franchising.

Do You Have What it Takes to Succeed as a Franchisee?

Are you ready to become a best-in-class franchisee? Get an exclusive look at the top 10 traits of the most successful franchise partners and learn how you can stand out from the competition.

Let’s Get Digital

What two franchises are making a name for themselves online? Bloomtools Canada and WSI Digital are pioneering new age concepts, one click at a time.

You can start reading the January/February issue of Franchise Canada online now. So, get your reading glasses on and get ready to learn about the best investment opportunities available to you in 2019!

What’s new at the Canadian Franchise Association in 2018

If you want 2018 to be the year you finally invest in a franchise, you’re in luck! From need-to-have publications to in-person networking events, the Canadian Franchise Association (CFA) has all the franchising resources you need to start your year as a small business owner on the right foot.

2018 FranchiseCanada Directory

The 2018 edition of CFA’s FranchiseCanada Directory is on newsstands now! One of CFA’s most requested publications, the Directory is a must-have for anyone serious about investing in a franchise. With over 1,300 franchise systems listed, it contains the most up-to-date information on franchises expanding across the country, and has countless informative articles that will help you start you career right. Order your copy today by calling 1-800-665-4232 ext. 224.

FranchiseCanada’s January/February Issue

Ring in the New Year with our annual Trends Issue! FranchiseCanada’s January/February issue gives readers an exclusive look at which franchise systems are gaining ground and poised for success in 2018. Other features in the issue include: unique businesses for entrepreneurs on the move, 5 ways to wow franchisors, and how you can find the right franchise fit.

You can read articles from the January/February issue here.

The FranchiseCanada Show 

The FranchiseCanada Show is back in 2018 with three shows in Montreal, Calgary, and Toronto. With Canada’s hottest franchise brands set to exhibit and an exciting new seminar series, the FranchiseCanada Show is a must-attend networking event for aspiring entrepreneurs.

The best opportunity to meet face-to-face with franchisors expanding in their area, attendees can rest assured knowing they are meeting with credible, CFA members who are in search of their next business partner.

Click here to see when the FranchiseCanada Show is coming to your city!

Franchise Your Business

Are you already a business owner looking to expand through franchising? CFA’s Franchise Your Business seminar is in full-swing again in 2018, helping small business owners expand their business quickly, cost-effectively, and successfully by utilizing the franchise business model.

Covering an extensive list of topics including strategies for marketing to potential franchisees, how to structure a franchise deal, and the legal side of the industry, speakers range from leading financial representatives, consultants, and established franchisors.

Click here to learn more.

CFA knock-out Logo

Canadian Franchise Association (CFA)
116-5399 Eglinton Ave W
Toronto, Ontario
M9C 5K6

T: 416-695-2896
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