Other Legislation

Accessibility for Ontarians with Disabilities

Accessibility for Ontarians with Disabilities Act
       Customer Service Standard

CFA Customer Service Standard Resources

CFA Customer Service Standard Compliance Manual (PDF)
CFA Customer Service Standard Compliance Manual Appendices (Word)
Webinar: New accessibility legislation and your franchise
Webinar: Accessibility in Ontario
Webinar:The Customer Service Standard: Tips and tools for compliance
Webinar: Accessibility: Customer Service Standard Compliance -
Webinar: A step by step guide for businesses in Ontario
AODA Preparedness: Are you ready?
Customer Service Standard FAQ

    Other related legislation

    Health Protection and Promotion Act: Food Premises, RRO 1990, Reg 562

    Canadian Small Business Finance Program

    Letter to Industry Canada – January 28, 2009
    Response Letter from Industry Canada – March 25, 2009


    British Columbia Harmonized Sales Tax (HST)

    Canada Revenue Agency HST Information

    British Columbia Law Institute (BCLI) Unfair Contracts Relief

    Consultation Paper on Proposals for Unfair Contracts Relief

    Ontario Harmonized Sales Tax (HST)

    Single Sales Tax (HST) Information Notice from the Ontario Ministry of Revenue
    Important Transition Dates for RST Vendors
    General Ontario HST Transition Rules (Guidelines)
    Ontario Ministry of Revenue HST Information
    Canada Revenue Agency HST Information

    Privacy Legislation

    Privacy Legislation
    A Guide for Individuals
    A Guide for Business and Organizations

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